Staff training (SCR)

Staff training (SCR)

SCR webinars hosted by PSNC/NPA

Make sure you watch two related webinars to find out how to get the most out of Summary Care Record (SCR) access in your pharmacy.

The first webinar, hosted by PSNC, was held in October and is now available on-demand. It covered what is required to go live, the benefits of SCR usage, how to use SCR to improve efficiency, and top tips and experiences from users. The second webinar, hosted by the National Pharmacy Association (NPA), is also available on-demand here.

This webinar, presented by NHS Digital (formerly HSCIC), is equally suitable for community pharmacists and technicians considering using SCR or those about to go live, as well as those who have already begun using SCR.

NHS Digital’s Community Pharmacy Lead for SCR, Harpreet Shergill, explained how SCR can help improve the day to day running of a pharmacy and shared examples of life-saving interventions that could not have happened without it.

Feedback On SCR WebinarFollowing Hapreet’s presentation and a video interview with Pharmacy Manager Shaheen of P&S Chemist Ltd, PSNC’s Daniel Ah-Thion chaired an informative question and answer session covering a range of questions from who can have access to scenarios when it could be used.

An on-demand recording of the webinar is now available to watch at: To view the recording, you will need to register (or input the email address you registered with previously).

Part 1 feedback included:

  • “After this webinar I feel more confident about using SCR. I haven’t done face to face training but I look forward to doing it and I am not scared of using SCR in my busy day to day work.” -Pharmacy Manager
  • “Brilliant and very informative. The FAQs were really useful and answered very professionally from someone who really knew every aspect of SCR.” – Pharmacy Owner
  • “Best webinar yet with lots of really useful information.” – LPC Member
Title Date and time Host
SCR Part 1: Getting started and using efficiently On-demand PSNC
SCR Part 2: Privacy and liability
On-demand NPA

If you’re not yet SCR-live then, before watching these webinars, please review the SCR checklist, and of course you will still need to attend a face-to-face implementation briefing event (see below).

Click on a heading below to reveal more information.

Face-to-face implementation briefing events (completed)

To go live with SCR before the end of March 2016, pharmacy contractors needed to have had one person per site to have attended an NHS Digital approved face-to-face implementation briefing.

These events are finished. For the current requirements to go live, please refer to the SCR checklist.

CPPE online training


All pharmacists and pharmacy technicians who will access the SCR must have completed the Centre for Pharmacy Postgraduate Education online SCR training and assessment module prior to accessing the SCR.

The Centre for Pharmacy Postgraduate Education (CPPE) has also launched an e-learning programme on the use of Summary Care Records in community pharmacy intended for pharmacists, pharmacy technicians and pre-registration trainees who are about to begin using the SCR. Whilst this can be completed at any time (and provides excellent information on SCR in general), the best time for it to be completed is close to the time when your pharmacy will be going live and starting to access to SCR e.g. just before attending the face-to face event so that SCR can begin to be used immediately following the event.

Once you have completed the e-assessment, you can tick the box under the ‘Summary Care Records assessment registration process’ heading in your profile on the My CPPE section of the website. This will allow the Registration Authority (on behalf of NHS Digital) to see that you have passed the assessment and then allow you access to SCRs on your Smartcard.

SCR Governance Person (previously called 'Privacy Officer') training

Read more at SCR GPs.

Related resources

Training materials / Getting Started (NHS Digital)



Return to the SCR sub-section: Preparing for SCR

Return to the IT section: SCR home

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