Using the SCR application
Using the SCR application
Logging on and searching test or real patients
Launch SCR using a shortcut, selecting ‘Launch SCR’ or using the portal: https://portal.national.ncrs.nhs.uk/portal/ (Smartcard required)
Please find below five different example test NHS numbers that pharmacies can use to go live and practice: 999 040 2132, 999 025 2947, 999 025 2955, 999 024 3271, and 999 024 0272.
Consider practising using test patient numbers, so that relevant staff become familiar with use of SCR for when real usage will be useful.
The HSCIC have published leaflets to assist pharmacies:
- Logging on and searching for a patient (GemAuthenticate)
- Logging on and searching for a patient (Identity Agent 2)
NHS number is used where known, some pharmacy teams obtain this using their EPS module or PMR, and paste this into the SCR application.
When to use SCR
Pharmacy teams report that the SCR can be used as an alternative to contacting the GP practice in some scenarios. The Royal Pharmaceutical Society (RPS) has published a one-page factsheet which explains the scenarios in which to use the SCR. The decision as to when to use SCR is a professional one.
Checking medication details
• Prescription unclear
• Patient can’t remember/unsure about medicines
• Emergency supplies
• New patient to the pharmacy
• Checking possible dispensing/prescribing error
• Checking interactions with:
• Prescribed medicines
• OTC medicines
• Herbal products and supplements
Checking information about the patient
• Drug allergies
• Previous ADRs
• ‘Additional information’ such as care plans/blood test results, immunisation history, intolerances
Check eligibility for other pharmacy services (e.g. NHS flu jab)
• Supporting self-care
• Access to clinical information out of hours
• Safe and efficient alternative to contacting GP for clinical information
NHS Digital storyboard animated use cases (pdfs):
Communications with the GP
At present, if you want to inform the GP that you have taken a particular course of action, for example after issuing an emergency supply, you need to communicate with them in the way you currently do now.
Frequently asked questions
Q. Will SCR allow me to check whether a prescription is eRD?
A. The EPS Tracker allows this functionality, but the SCR currently does not. In some scenarios Tracker and SCR are used together in unison.
Q. Will locums using SCR have their accesses associated with our pharmacy?
A. Pharmacy staff which have Smartcards with only the FFFFF multi-site code, and SCR usage rights associated with their FFFFF general code, will be asked to select which pharmacy they are working in. The SCR usage will be counted as an SCR access for the selected site.
Q. Will pre-reg’s be able to access SCR?
A. No. Two agreed professionals regulated by General Pharmaceutical Council (GPhC) can access SCR: pharmacists and pharmacy technicians.
Pre-reg’s can do the Centre for Pharmacy Postgraduate Education (CPPE) training in preparation for qualification. The suggestion is that pre-reg’s do this close to the time that they are to qualify so that the learning is maximised.
For more on using the SCR use the buttons below: