Basic IG Training
Pharmacies have to ensure that all staff who have access to confidential information have been given the opportunity to undertake IG training. There are a number of options available.
Paper-based training package: PSNC and the RPSGB worked with DH Informatics to publish a training booklet for staff entitled, “Information Governance Training Booklet for Pharmacy Staff”. A copy was posted to every pharmacy and PCT (Medicines Management Lead) in England on the 22nd January 2010. The training booklet can also be downloaded by clicking on the link below:
Online Training Tool: A basic e-learning module targeted at pharmacy staff had been available via the online Information Governance Training Tool (IGTT). The resource was titled, ‘Information governance for pharmacy staff’ and was similar in content to the paper-based IG training booklet for pharmacy staff.
NHS IGTT was decommissioned on 31 December 2016 and a replacement home for training is in development. The NHS Digital materials below provide an early sight of the e-learning module that is in development and can be used as interim training materials until the new e-learning is available.
- IG and DS Essentials – Workbook – 20-12-2016.docx (NHS Digital)
- IG and DS Essentials – PowerPoint presentation – 30-12-2016 (NHS Digital)
If you have any suggestions as to the content while you are using the materials, then the suggestions will be considered by NHS Digital for improving the e-learning module which is in development (and if necessary amending the interim products). If you would like to provide feedback about the content please use the NHS Digital contact form, or email firstname.lastname@example.org and mark your query for the attention of the IGTT refresh project.
Other options: Other equivalent training resources may also be used to meet this requirement, for example in-house training packages produced by multiple pharmacies.
IG Lead Training
Thoroughly reading the ‘Pharmacy Contractor IG Workbook’ and the ‘NHS IG: 2010/11 Update’ booklet is sufficient to meet the requirement for IG Lead training. Click on the links below to download these resources:
An optional resource for IG Leads that want to learn more is the IG Training Tool provided by DH Informatics. The tool comprises a structured e-learning programme with Introductory, Foundation and Practitioner level modules covering all aspects of IG. This resource isn’t tailored to the pharmacy setting.
To access the tool, users need to set up an account and, as part of the registration process, will be asked for their organisation’s ODS Code (for pharmacies, this code begins with the letter F and can be found on the submission document used to send prescriptions to NHS Prescription Services each month). The resource can also be accessed without registering by taking the ‘guest tour’. It is not necessary to have an email address to access or register for the tool.