IG Training

IG Training

Basic IG Training

Pharmacies have to ensure that all staff who have access to confidential information have been given the opportunity to undertake IG training.  There are a number of options available.

Paper-based training package: PSNC and the RPSGB worked with DH Informatics to publish a training booklet for staff entitled, “Information Governance Training Booklet for Pharmacy Staff”. A copy was posted to every pharmacy and PCT (Medicines Management Lead)  in England on the 22nd January 2010. The training booklet can also be downloaded by clicking on the link below:

Information Governance Training Booklet for Pharmacy Staff

Online Training Tool: A basic e-learning module targeted at pharmacy staff is now available via the online Information Governance Training Tool.  The resource is titled, ‘Information governance for pharmacy staff’ and is similar in content to the paper-based IG training booklet for pharmacy staff.

This resource can be accessed without registering by taking the ‘guest tour’, this allows access to the training but not the assessment. To access the assessment (optional), users need to set up an account and as part of the registration process users will be asked for their organisation’s ODS Code (for pharmacies, this code begins with the letter F and can be found on the submission document used to send prescriptions to NHS Prescription Services each month). If a pharmacy code is not already loaded into the tool (many already are), then complete the form below and return it to: CFH.IG-trainingtoolhelpdesk@nhs.net

IG Training Tool Registration form (MS Word)

It is not necessary for the individual staff members to have an email address to access or register for the training tool.

Other options: Other equivalent training resources may also be used to meet this requirement, for example in-house training packages produced by multiple pharmacies.


IG Lead Training

Thoroughly reading the ‘Pharmacy Contractor IG Workbook’ and the ‘NHS IG: 2010/11 Update’ booklet is sufficient to meet the requirement for IG Lead training. Click on the links below to download these resources:

NHS Information Governance: Pharmacy Contractor IG Workbook

NHS Information Governance Update: 2010/11

An optional resource for IG Leads that want to learn more is the IG Training Tool provided by DH Informatics. The tool comprises a structured e-learning programme with Introductory, Foundation and Practitioner level modules covering all aspects of IG. This resource isn’t tailored to the pharmacy setting.

To access the tool, users need to set up an account and, as part of the registration process, will be asked for their organisation’s ODS Code (for pharmacies, this code begins with the letter F and can be found on the submission document used to send prescriptions to NHS Prescription Services each month). The resource can also be accessed without registering by taking the ‘guest tour’. It is not necessary to have an email address to access or register for the tool.



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