PSNC Briefing 055/15: Dealing with problems arising from the ‘Direction of Prescriptions’ poster (October 2015)

PSNC Briefing 055/15: Dealing with problems arising from the ‘Direction of Prescriptions’ poster (October 2015)

LPCs have several years’ experience of jointly dealing with complaints about inappropriate direction of prescriptions, but the posters reminding patients of their right to choose their pharmacy is the latest step to tackle the issue. LPCs and LMCs will wish to have processes to nip in the bud any conduct that is likely to result in escalation to formal complaints and, to ensure consistency, PSNC has produced the following briefing as guidance.

PSNC Briefing 055/15: Dealing with problems arising from the ‘Direction of Prescriptions’ poster (October 2015)

If you have any queries on this PSNC Briefing or you require more information, please contact Steve Lutener, Director of Regulation and Support.

To browse other PSNC briefings on contract and IT click here.



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