Safeguarding (Quality Payments)


NHS England has now published its full guidance for the Quality Payments review date of Friday 15th February 2019. This section of the website is currently being updated to reflect the new guidance. 


Note: The information on this page is a summary of the requirements for June 2018’s Quality Payments. We strongly advise pharmacies to read the full NHS England guidance as well – there are links at the end of this page. Download this page as a PDF.

Safeguarding (June 2018)

Points available: 10 points (£320-£640) available.

What’s involved:

At least 80 per cent of registered pharmacy professionals working on 29th June must have achieved Level 2 safeguarding status for children and vulnerable adults in the last two years. If fewer than five registered professionals are working on 24th November, they all need Level 2 status to achieve the 80 per cent benchmark. Make sure staff have completed training and assessment/reassessment between 30th June 2016 and 29th June 2018.

(Note: Staff who did CPPE training/assessment before 30th June 2016 will need to complete the Level 2 e-assessment before 29th June 2018 to meet the criteria.)

Evidence required & claims process

  • Make the relevant declaration in your NHS BSA Quality Payments submission.
  • Keep a record and evidence (e.g. CPPE certificates, staff records, pharmacy record) in the pharmacy of who has completed Level 2 training and/or revalidation and when they did it.

 What does 80 per cent of registered pharmacy professionals mean?

  • The 80 per cent is based on staff head count, not whole-time equivalents. Two pharmacists who job-share 50/50 count as two people, not one.
  • “Registered pharmacy professional” means registered pharmacists and pharmacy technicians. It does not include pre-registration graduates but NHS England recommends that they complete Level 2 safeguarding training anyway.
  • Locums working on 29th June 2018 are included in the staff head count so make sure they have Level 2 status.

CPPE Level 2 Safeguarding training: Children & vulnerable adults

All pharmacists and technicians registered with the General Pharmaceutical Council can access online Level 2 Safeguarding training from CPPE. (Other members of the pharmacy team can also access Level 1 Safeguarding training via that link.)

  • Just log in to CPPE and complete the online module. (If you don’t already have a log-in, register for free here.)
  • Then take the Level 2 e-assessment.
  • Passing the e-assessment means you have Level 2 status for Quality Payments. You can download and/or print off a certificate confirming this.

Evidencing Level 2 status if you don’t have a certificate

If you completed Level 2 safeguarding training with another provider and don’t have evidence of this, you should complete the CPPE Level 2 e-assessment and download/print off your CPPE certificate. You may like to complete the CPPE module (see link above) to refresh your knowledge before doing the e-assessment.

Full guidance from NHS England

This tip-sheet is just a summary. You must also read the full NHS England guidance to make sure you meet the Quality Payments criteria. There are 3 key documents:

  • Updated guidance for June 2018
  • Gateway Criteria Guidance
  • Quality Criteria Guidance