Ask PSNC: Pharmacy Quality Scheme FAQs

Ask PSNC: Pharmacy Quality Scheme FAQs

January 13, 2020

The team at PSNC has received a number of queries on the Pharmacy Quality Scheme (PQS). Below are some of the questions asked in recent weeks.

Q. Do I need to have accessed a patient’s Summary Care Record (SCR) to demonstrate access to SCR (to meet the SCR quality criterion) or do I just need to have accessed the ‘Find a patient’ screen on the SCR portal?
A. A pharmacy professional will need to have accessed a patient’s SCR to demonstrate access to SCR. NHS Digital’s details of the SCR accesses report only captures the SCR viewing figures of when a patient’s SCR has been accessed.

Q. If my pharmacy doesn’t sell any beverages can I still meet the Sugar Sweetened Beverages quality criterion?
A. Yes. If no beverages are sold from the pharmacy (registered pharmacy premises) then the pharmacy will automatically meet this quality criterion.

Q. My pharmacy is already a dementia-friendly pharmacy as we have a local scheme in place. Does this mean I meet the dementia-friendly environment checklist quality criterion?
A. No. Contractors are required to complete a specific action plan and checklist to meet this quality criterion as detailed in Annex 11 of the NHS England and NHS Improvement guidance to meet this quality criterion.

Q. I claimed for the patient safety report quality criterion at the last Quality Payments Scheme. Can I use the same report to meet the quality criterion for the 2019/20 PQS?
A. No. Contractors must have a new written safety report, either new since the last review point of 15th February 2019 or covering the last year if not previously claimed.

Q. Do I need to make a declaration if my pharmacy does not meet the gateway criteria?
A. No, contractors are only required to make a declaration if they intend to claim payment for the PQS. If contractors do not meet all four of the gateway criteria, they would not then be eligible to claim a payment, therefore there is no requirement to make a declaration.

Further FAQS can be found on the Pharmacy Quality Scheme FAQs page.



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