July 17, 2017

The team at PSNC has received a number of queries on the NHS Urgent Medicine Supply Advanced Service (NUMSAS) since the service has gone live. Below are some of the questions asked in recent weeks.

Q.Does the patient’s GP practice always need to be informed if a medicine or appliance has been supplied to the patient under the NUMSAS?
Yes. The requirement is that a notification of the medicine or appliance supplied is sent to the patient’s GP practice on the same day the medicine or appliance is supplied or on the following working day.

Q.If a web-based platform such as Sonar or PharmOutcomes is available in my area for the NUMSAS, do I have to use it?
PSNC would strongly encourage the use of web-based platforms, such as Sonar or PharmOutcomes if they are available in your area as this means that the local NHS England team and/or the LPC will be able to access local data to monitor uptake of the service. It also means the GP notification form can be sent electronically, taking away the need to print out a GP notification form and deliver or fax to the GP surgery.

Q.Can we submit the NHS Urgent Medicine Supply Advanced Service Claim submission form as part of the monthly prescription bundle?
No. This process will be separate to the submission of other FP10 forms and the form needs to be sent to a different address.

Q.If I send my claims form to the NHS BSA a month later than the medicines or appliances were supplied will I still get paid (provided I have sent them before the March 2018 submission date when the service finishes)?
Claims should be sent immediately following the months they correspond to; otherwise contractors are at risk of not getting paid.

Q.I have contacted a patient after receiving a NUMSAS referral for them, however the patient informed me that they no longer have an urgent need for the medicine or appliance. What is the best way to proceed?
This referral should still be recorded onto an FP10DT EPS dispensing token and endorsed with the appropriate no supply code and submitted to the NHS BSA as the contractor will be able to claim for the consultation and administration fee.

More FAQs on NUMSAS can be viewed at

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