Ask PSNC: Quality Payments FAQs

Ask PSNC: Quality Payments FAQs

May 29, 2018

The team at PSNC has received a number of queries on the interim Quality Payments Scheme. Below are some of the questions asked in recent weeks.

Q.Does the pharmacy shared mailbox owner need to work in the pharmacy?
No. The pharmacy shared mailbox owner can be someone who works in the pharmacy, someone who is field-based or it can be someone who works at the pharmacy’s head office. It would be up to the individual contractor to decide who should take on this role.

Q. Is there a template patient safety report that must be used to meet this quality criterion?
A template patient safety report is available on the Quality Payments – Patient safety reportpage; however, contractors do not have to use this template to meet this quality criterion. If contractors choose to create their own report, they should ensure it includes all the information required by NHS England. Details on the requirements can be found on the Quality Payments – Patient safety report page.

Q. How often is the SCR calculator updated?
The SCR calculator does not provide live information. It is updated weekly on Thursdays (with the previous week’s viewing figures as of the end of that Sunday). The calculator references the date of the data being used.

Q. Do I need to access the SCR 100 times or more in period 1 and period 2 or just 100 times over the two periods to meet the quality criterion without increasing SCR usage?
Contractors would need to access the SCR 100 times or more in both period 1 and period 2, for example, 108 times in period 1 and 104 times in period 2 to meet the quality criterion without increasing SCR usage.

Q. If a contractor has not been able to identify any asthma patients, for whom more than 6 short acting bronchodilator inhalers were dispensed without any corticosteroid inhaler within a 6 month period since 24th November 2017, do they still meet the criterion?
Where no patients are identified for referral, the contractor will still be eligible for payment as long as they can evidence that they have been working to identify suitable patients since 24th November 2017 and that they have a process in place for referral should they identify someone.

PSNC has produced a suggested process for referring patients for an asthma review.

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