Ask PSNC: Quality Payments FAQs

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Ask PSNC: Quality Payments FAQs

June 20, 2018

The team at PSNC has received a number of queries on the interim Quality Payments Scheme. Below are some of the questions asked in recent weeks.

Q. I am in the process of buying a pharmacy; who is responsible for completing the declaration on the NHS BSA website?
When a pharmacy has changed ownership during the data submission period, the contract holder on the day of the review is responsible for completing the declaration.

Q. I have recently opened a new pharmacy – will I be eligible to take part in the Quality Payments Scheme?
As long as the pharmacy is on the pharmaceutical list in England on the day of the review period (29th June 2018) then the pharmacy will be eligible to take part in the scheme.

However, the contractor will only be able to claim the quality points for the criteria that it is able to provide evidence of meeting at that review point. A pharmacy that has recently opened would need to consider how it would be able to provide evidence of meeting each of the gateway criteria to be eligible for a payment; and for each of the quality criteria it would wish to claim a payment for.

If the pharmacy has opened at a time which is close to the review date it may then not have had the opportunity to gather the evidence that would be required to demonstrate meeting a particular criterion.

Q. Do I need to make a declaration anywhere that we offer MURs and/or NMS, or that we are registered for/offering NUMSAS?
If a contractor is offering MUR and/or NMS, they must ensure this is stated on their NHS Choices profile, in the ‘Services’ section. Contractors will not be able to advertise that they offer NUMSAS as per the NUMSAS service specification; therefore there is no option to list NUMSAS on NHS Choices.

Q. The NHS England guidance states that I need to edit or validate my opening times, the facilities the pharmacy provides and the services the pharmacy provides on my NHS Choices profile. What if I don’t edit or validate all three parts of the NHS Choices profile?
The NHS England guidance clearly states that all three parts of the NHS Choices profile need to be edited or validated to meet the gateway criterion (the opening times (including Bank Holiday opening hours), the facilities the pharmacy provides and the services the pharmacy provides) during the required time period. Therefore, if all three sections are not edited or validated, contractors will not meet the requirements of the gateway criterion and will not be entitled to claim for a Quality Payment.

Q. A regular member of staff in my pharmacy has an individual NHSmail account; does this mean my pharmacy will meet the gateway criterion for NHSmail?
No. Sending and receiving email from a personal NHSmail account will NOT be considered as having met the gateway criterion. If you already have a pharmacy NHSmail account, but it is not a shared mailbox, i.e. one which you log into via a personal NHSmail account, you must request a shared mailbox from NHS Digital.



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