Pharmacies in the snow: Case studies needed, and GPhC statement

Pharmacies in the snow: Case studies needed, and GPhC statement

February 28, 2018

Statement from the General Pharmaceutical Council (GPhC)

The GPhC has issued a statement which recognises that extreme weather conditions forecast across Great Britain could present major challenges for all those affected, including pharmacies providing vital services to patients.

Where community pharmacies are unable to open due to the current severe weather conditions in the UK, contractors are reminded of the need, under the terms of service, to notify their NHS England team as soon as possible, and to use all reasonable endeavours to resume provision of pharmaceutical services as soon as practicable.

The GPhC recognises that some pharmacies may have to depart from established procedures and find new ways of providing services. It also reassures those involved that it supports pharmacies who are finding innovative ways to meet their patients’ needs as long as services continue to be provided safely.

The GPhC is urging pharmacies to proactively ensure patients can continue access to medicines and services, for example, keeping patients updated on any delays with the delivery of their medicines if relevant, and helping patients to obtain their medicines through alternative means if necessary.

“Our inspectors are available to offer advice to pharmacy professionals and pharmacy owners affected,” said GPhC Chief Executive Duncan Rudkin.

To view the statement in full, please visit the GPhC website.

Helping patients in the snow: call for case studies

Have you and your team been doing more to ensure that patients receive the care and medicines they need in the current severe weather conditions? Perhaps you have opened your pharmacy against the odds, delivered medicines on foot, helped where patients were unable to see a GP, or helped a patient who could not obtain medicines from elsewhere. If so, please email your story or photos to  so that we can highlight your hard work.

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