New GPhC guidance for staff training takes effect

New GPhC guidance for staff training takes effect

October 1, 2020

Today, 1st October 2020, the new General Pharmaceutical Council (GPhC) requirements for the education and training of pharmacy support staff take effect, which the GPhC says are intended to provide assurance to everyone that pharmacy support staff have the training they need to carry out their roles effectively.

The new requirements support the standards for registered pharmacies which include the principle that staff are empowered and competent to safeguard the health, safety and wellbeing of patients and the public and set out the education and training of support staff and the criteria for approval of appropriate courses. They apply to all support staff involved in:

  • all stages of the dispensing or supply of medicines and medical devices (e.g. those working in pharmacy hubs or delivering medicines to patients’ homes);
  • advising anybody about the use of medicines and medical devices (e.g. those working remotely); and,
  • assisting pharmacy professionals to provide pharmacy services (e.g. those promoting healthy lifestyles).

There are some exemptions, which provide that the requirements do not apply retrospectively and those who have already met relevant GPhC requirements do not have to do so again. Further details are in the requirements, which were first published in July this year, following a consultation process by GPhC.



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