PQS: Directory of Services (DoS) update

PQS: Directory of Services (DoS) update

October 16, 2019

We have been made aware that, due to the NHS Urgent Medicine Supply Advanced Service (NUMSAS) and the Digital Minor Illness Referral Service (DMIRS) finishing on 28th October 2019 and the Community Pharmacist Consultation Service (CPCS) starting on 29th October 2019, that this has caused some confusion for community pharmacy contractors when updating their DoS profiles to meet the DoS quality criterion of the Pharmacy Quality Scheme (PQS). Please see an update below to clarify the situation.

If you have already updated your DoS profile to meet the DoS quality criterion

If you have already updated your DoS profile to meet the DoS quality criterion (and therefore updated all the DoS services for your profile) within the required time period (from 1st October 2019) and have received an email confirming this, you do not need to take any further action.

If you have not yet updated your DoS profile to meet the DoS quality criterion

  • Ignore the NUMSAS and DMIRS DoS services (if visible on your DoS profile)
  • Ignore the ‘Other dates’ section on all the DoS services if it lists a long list of closed dates from 29th October 2019
  • Update the CPCS DoS services (Pharm+, CPCS and CPCS+) if visible on your DoS profile
  • Update your DoS profile by 30th November 2019

Contractors are required to review all the DoS services (a single pharmacy may have multiple DoS services listed on the DoS Profile Updater) by 30th November 2019 for the pharmacy to meet the DoS quality criterion. However, following discussions with the national DoS team, NHS England and NHS Improvement has advised that if contractors have not already updated their DoS profile to meet the quality criterion, they should ignore the NUMSAS and DMIRS DoS services (if displayed when they log into the DoS Profile Updater) and NOT make any changes to these.

Please be aware that some DoS services, for example, the ‘Pharmacist’ DoS service may contain a long list of closed dates in the ‘Other dates’ section (which follows the Bank Holiday dates), showing the service to be closed from 29th October-20th December 2019. Contractors should not modify the dates contained within the ‘Other dates’ section. 

Community Pharmacist Consultation Service (CPCS)

If you have signed up to deliver CPCS on MYS from 29th October 2019, you may be able to see DoS services that relate to CPCS on the DoS Profile Updater. These are:

  • Pharm+
  • CPCS
  • CPCS+

You should check the information is correct for all the CPCS DoS services (Pharm+, CPCS and CPCS+) as usual. When checking ‘holiday dates’ please proceed to add ‘Bank holidays’ as usual. Please be aware that CPCS DoS services will contain a long list of closed dates in the ‘Other dates’ section (which follows the bank holiday dates section), showing the service to be closed until 29th October 2019, which is when the CPCS service is launched. Contractors should not modify the dates contained within the ‘Other dates’ section.

A contractor may have registered to provide CPCS, but the corresponding CPCS DoS records (Pharm+, CPCS, CPCS+) may not be visible. This is because CPCS DoS records will be activated at different times in each region.

Further information on meeting the DoS quality criterion can be found at: psnc.org.uk/pqsdos

FAQs

Q. The CPCS DoS services are not listed on the DoS Profile Updater. If we intend to provide this service, do we need to go back into the DoS Profile Updater once we have started providing CPCS and add that the pharmacy then provides CPCS?
A.
The DoS Profile Updater may not display CPCS DoS services until CPCS goes live on 29th October 2019. There is no PQS requirement for contractors to check their DoS profiles again once CPCS goes live, if they have already undertaken their check of DoS to meet the DoS quality criterion.

Q. Am I able to go back into my DoS profile once CPCS has gone live to check if my DoS profile is correct and update if necessary?
A.
Yes, you can do this, but this is a not a requirement for meeting the DoS quality criterion of the PQS.

Q. What should I do if I have already updated my DoS profile and I have amended the dates within the ‘Other dates’ section or I have updated my pharmacy’s NUMSAS or DMIRS DoS profile?
A.
If you have already updated your DoS profile (and therefore updated all your DoS services) within the required time period (from 1st October 2019) you are not required to do anything as you have already fulfilled the requirements of the DoS quality criterion.



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