#PSNCtalk video on managing Smartcard issues published

#PSNCtalk video on managing Smartcard issues published

January 19, 2018

PSNC and pharmacyTALK have published a video providing guidance for community pharmacy teams on how to manage Smartcard and NHS IT issues.

During the video below, Daniel Ah-Thion, Community Pharmacy IT lead at PSNC, discusses the issues that can be managed in-pharmacy and explains where to turn for help if external assistance is required. He also talks about making use of the tools available from NHS Digital, as well as highlighting useful resources on the PSNC website.

This video is the fifth in the monthly #PSNCtalk series. The series aims to help those who work in community pharmacy by sharing guidance and offering advice, as well as making pharmacy staff aware of the vast range of PSNC resources available and where to find them. New videos will be published both here on the PSNC website and will also be available from the pharmacyTALK website (you can register for the pharmacyTALK forum here).


Resources mentioned in the video

PSNC guidance on NHS Smartcards – psnc.org.uk/smartcards

PSNC webpage on Registration Authorities, including contact details – psnc.org.uk/ra

Advice on dealing with Smartcard issues – psnc.org.uk/SCescalation

PSNC webpage on EPS Prescription Tracker – psnc.org.uk/EPStracker

Reporting EPS issues factsheet – psnc.org.uk/reportEPS

PSNC guide to managing your Smartcard – psnc.org.uk/managingsmartcards

 

Look out for another video next month.



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