PSNC Vision and work plan

PSNC Vision and work plan

The Community Pharmacy Care Proposals

PSNC has developed a set of proposals for the development of the NHS contractual framework, focused on community pharmacy’s role in caring for people with long-term conditions.

The service developments PSNC envisages would support both the implementation of the proposals set out in the Community Pharmacy Forward View and the Murray Review’s recommendation to modernise the MUR service. They are also aligned to the policies set out in the NHS England Five Year Forward View Next Steps document and the aims of NHS England’s Medicines Value Programme.

PSNC’s eventual aim is to revise the Community Pharmacy Contractual Framework (CPCF) to include a Community Pharmacy Care Plan service which supports patients with long-term conditions to optimise their use of medicines and manage their conditions. The outline proposals for the service are based upon the Community Pharmacy Future II project undertaken in West Yorkshire.

Fully implementing such a service would be a significant change for many community pharmacy teams, so PSNC considered options for staged changes to the CPCF which would support the transition: the Universal Community Pharmacy Care Framework. This incorporates elements of the MUR service and NMS, and also clearly articulates the way in which community pharmacy services are helping to address key NHS targets, such as reducing waste and improving patient safety. The development of a new care-focussed package of services within the CPCF will also require changes to funding delivery, to ensure that it reflects the services provided by contractors.

The proposals in detail

PSNC’s proposals are intended to provide a possible mechanism to move towards a community pharmacy funding arrangement that fairly rewards community pharmacies for providing more patient care and support for people with long-term conditions.

The documents below set out the proposals in more detail.

Community Pharmacy: Developing Services for the Future
This briefing outlines PSNC’s proposals. Whilst it was created to explain PSNC’s proposals to external stakeholders, those working in community pharmacy may also find it a useful summary.

Introducing the Universal Community Pharmacy Care Framework
An infographic describing the Care Framework.

Community Pharmacy Care Plan: The Patient Journey
An infographic describing the support a patient could receive from their community pharmacy as part of the Care Plan.

PSNC Proposals for Community Pharmacy Contractual Framework (CPCF) Developments
This Powerpoint presentation sets out PSNC’s proposals for developing the CPCF, covering how they were developed, the changes they would bring to community pharmacy and how we are taking them forward. An editable version is available here for LPCs to use.

The development of the proposals

PSNC spent much of its January 2018 committee meeting giving detailed consideration to proposals for the future of the Community Pharmacy Contractual Framework. Over the next two months these proposals were put to the Department of Health and Social Care (DHSC), NHS England, the other national pharmacy bodies and LPCs. PSNC spent time reviewing and discussing the feedback that had been received in these meetings. The final proposals will should provide a starting point for discussions on the future of community pharmacy with DHSC and NHS England.

PSNC is interested to hear from those who work in community pharmacy. You can send us your feedback on these proposals by completing our survey:

2018 work plan

PSNC met in January 2018 and agreed its work plan for the year. This plan is in line with the Committee’s three-year strategic plan which it set out in 2017.

The following document includes the PSNC strategic plan for 2017-20, and the 2018 work plan.

PSNC Plan 2018

The Community Pharmacy Forward View

As part of PSNC’s work to develop community pharmacy, we worked with Pharmacy Voice, with the support of the RPS English Pharmacy Board, to create a joint vision document. The Community Pharmacy Forward View sets out the sector’s ambitions to radically enhance and expand the personalised care, support and wellbeing services that community pharmacies provide. In the scenarios outlined in the document, pharmacy teams would be fully integrated with other local health and care services in order to improve quality and access for patients, increase NHS efficiency and produce better health outcomes for all.

The Community Pharmacy Forward View sets out the organisations’ shared ambition for the sector, focused on three key roles for the community pharmacy of the future:

  1. As the facilitator of personalised care for people with long-term conditions
  2. As the trusted, convenient first port of call for episodic healthcare advice and treatment
  3. As the neighbourhood health and wellbeing hub

Find out more about the Forward View and download relevant resources.

PSNC’s vision and its development

PSNC has a clear vision of its aims and aspirations for the community pharmacy service:

The community pharmacy service of the future will offer support to our communities, helping people to optimise use of medicines to support their health and care for acute and long-term conditions, and providing individualised information, advice and treatment to support the public’s health and healthy living.

  • All pharmacies will provide a cost-effective and high quality range of services to their patients, encouraged by funding arrangements that motivate provision of care, reward positive patient outcomes and offer sustainability to contractors.  The value of pharmacy services to patients and the NHS and the wider savings which can be created by the effective use of pharmacy will be evidenced.
  • Pharmacies will be fully integrated into provision of primary care and public health services, and will have a substantial and acknowledged role in the delivery of accessible care at the heart of their community.
  • Pharmacies will be able to provide a wide range of NHS and other services to support communities and patients, and be able to offer them services on equal terms to other primary care providers.
  • Patients will be confident that when they access services from a pharmacy, the pharmacist and other members of the pharmacy team will have the skills and resources necessary to deliver high quality services. Effective communications and IT systems will ensure seamless integrated care with other NHS providers.
  • All patients will have a free and unfettered choice of pharmacy, with the ability to register with the pharmacy in relation to certain services.

Further details of PSNC’s previous work to enhance the community pharmacy service can be found on the following pages:

2012/13 survey and vision

PSNC seminar 2013: implementing the Vision

PSNC’s work in 2014: a video introduction

2015 work plan

Pharmacy 5 Point Forward Plan (2015/16)

Service development proposals (2016)

Additional information about PSNC’s ongoing work can be found within our committee and subcommittee agendas and minutes available from PSNC meetings.

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