MUR record keeping and data requirements

MUR record keeping and data requirements

Changes to the Medicines Use Review (MUR) service record keeping and data requirements were implemented from 1st July 2012. These changes removed the need to complete the national NHS MUR form for each MUR provided, replacing this with a new requirement to keep records of each MUR provided using a national dataset.

In September 2014, PSNC and NHS England agreed changes in the MUR dataset to reflect the addition of the new cardiovascular risk target group and to provide more data on which of the four groups of high risk medicines patients in that MUR target group were taking; the new dataset applied from 1st April 2015 and further information on these changes and associated resources are available below.

Community pharmacy contractors must also be able to provide a summary of their MURs conducted on a quarterly basis to their local NHS England team.


Click on a heading below for more information. 

Record keeping and the MUR dataset

In order to demonstrate the value of the MUR service it is essential that data is collected to show the benefits to patients. The requirements to use the MUR form to record the MUR consultation and to give a copy of the completed form to the patient were removed on 1st July 2012. They were replaced by a requirement for contractors to capture and retain an MUR dataset for every MUR undertaken:

MUR dataset following 2014-15 CPCF changes

The data collected from each MUR needs to be kept for two years from the date the service is completed and may be stored electronically.

Pharmacists may wish to keep additional clinical records over and above the MUR dataset to support their ongoing care of the patient. 

MUR worksheet

PSNC has developed an MUR worksheet for use when providing an MUR. Contractors / pharmacists are free to develop their own approach to making records of MURs as long as they ensure they collect the MUR dataset as a minimum.

PSNC MUR worksheet following 2014-15 CPCF changes (Microsoft Word)

PSNC MUR worksheet following 2014-15 CPCF changes (PDF) 

Reporting information on the MUR service to NHS England (via the NHS BSA)

Contractors providing the MUR service must collate information on the MURs provided each quarter and this must be provided to NHS England. If a contractor normally provides MURs, but does not do so in a specific quarter, there is no requirement for the contractor to submit a ‘nil-return’ submission of data to NHS England.

A new process was rolled out in 2016/17 for reporting information on the MUR service to NHS England, with the NHS Business Services Authority (NHS BSA) taking on the role of collecting the completed electronic reporting templates from contractors on behalf of NHS England.

Each contractor providing MURs must submit their completed quarterly MUR electronic reporting templates to the NHS BSA, rather than emailing the report to their local NHS England team.

Contractors must submit the completed MUR electronic reporting templates to the NHS BSA within 10 working days from the last day of the quarter the data refers to (last day of June, September, December and March).

There are two ways to submit your electronic reporting templates to the NHS BSA and contractors can choose which method to use (but it should be noted that most contractors find submitting data via the online form is the easiest approach):

  1. Online form
  2. Electronic Reporting Template

Further information and links to the online form and electronic reporting template can be found on the NHS BSA website.

Data to be collated on MURs in the MUR electronic reporting template following 2014-15 CPCF changes

A paper based approach can be taken to collating this data throughout the quarter, so that you can then submit the data to the NHS BSA at the end of the quarter. The following form has been designed to allow this paper based collation of data:

PSNC MUR data collation sheet (Microsoft Word)

PSNC MUR data collation sheet (PDF)

Related resources

PSNC Briefing 030/15: Services Factsheet – National Target Groups for MURs (June 2015)
Contractors must carry out at least 70% of their MURs within any given financial year on patients in one or more of the national target groups. This Briefing outlines the requirements for patients to fall into the different target groups.

PSNC Briefing 016/14: Advanced Services (MURs and the NMS) (September 2014)
This PSNC Briefing summarises the changes being made to the MUR service in 2014/15 and it covers the re-commissioning of the New Medicine Service (NMS). 



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