MUR resources

MUR resources

This page contains a number of resources produced by PSNC and other organisations to support pharmacists when they are providing Medicines Use Reviews (MURs).

Click on a heading below for more information. 

Getting started with MURs

CPPE guide: Targeting your MURs more effectively

NMS and MURs – top tips from community pharmacies

East Lancashire LPC MUR resource – Guide to better MURs

10 steps to success with MURs

Guidance for conducting MURs – a guide on conducting MURs produced by Derbyshire’s PCTs and community pharmacists as part of the Community Pharmacy Framework Collaborative

Royal Pharmaceutical Society MUR support hub (please note RPS login required) 

The PSNC, ‘Get a Free Medicines Check from your Local Pharmacist’ campaign materials allow contractors and LPCs to promote the availability of Medicines Use Reviews to patients.

Colour poster            Black and White poster 

Clinical conditions/therapy areas

Consultation areas/rooms

Communicating with patients

Guidance on creating your own patient communication materials can be found on the Communicating with patients page.

University of Reading – The Medicines Use Review – patient satisfaction survey (September 2016)

Mencap – The Disability Partnership’s Pharmacy Project (July 2016):

MUR: Understand your medicines – a booklet for the public

PSNC and NHS Employers have updated the text of the above booklet to reflect the new patient consent arrangements introduced in October 2011 and the changes to the NHS structure in 2013.

MUR: Understand your medicines – updated text

‘Think Pharmacy’ poster – Medicines Use

Pfizer scratch card

This scratch card was launched in October 2014 as part of Pfizer’s ongoing campaign to raise awareness of medicines optimisation. The aim is to increase patient interaction with the pharmacy team to create opportunities to engage patients which pharmacy services such as MURs and the New Medicine Service.

Pfizer Scratch card

Resources to support the campaign can be ordered from 

Further resources

PSNC Briefing 038/17: A summary of literature relating to Medicines Use Reviews (June 2017)

PricewaterhouseCoopers (PwC) – The value of community pharmacy: full report and summary report.
This report contains a chapter which provides PwC’s assessment of the value associated with community pharmacy’s current role in providing the Medicines Use Review service in England.

National Pharmacy Association – MUR Standard Operating Procedure (please note NPA login required) 

NHS Identity Guidelines: NHS logo use by pharmacies
In January 2017 NHS England updated the guidelines on the use of the NHS Identity, including revised guidance for all primary care contractors who are commissioned under a primary care contract. Where pharmacy contractors choose to use the NHS identity, they must ensure that the revised guidance is adhered to when producing, updating or replacing designs.

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