Quality Payments – Healthy Living Pharmacy (HLP)

Quality Payments – Healthy Living Pharmacy (HLP)

Community pharmacy contractors passing the gateway criteria will receive a Quality Payment if they meet one or more of the quality criteria. One of the quality criteria is:

‘On the day of the review, the pharmacy is a Healthy Living Pharmacy level 1 (self-assessment); and

80% of staff working at the pharmacy (including pharmacy professionals) that provide healthcare advice to the public have successfully completed the CPPE children’s oral health training assessment.’


Click on a heading below for more information.

NHS England guidance

NHS England has published guidance for the February 2019 review point of the Quality Payments Scheme. The new guidance should be read in conjunction with NHS England’s previously published gateway criteria and quality criteria guidance:

  • NHS England – Pharmacy Quality Payments Gateway Criteria Guidance (published 23rd December 2016); and
  • NHS England – Pharmacy Quality Payments Quality Criteria Guidance (published 27th February 2017).

These documents are available on the NHS England website.

Quality criterion points and value

The value of this quality criterion is as follows:

Total points for the February 2019 review point 15
Value of total points £480-960*

*The funding will be divided between qualifying pharmacies based on the number of points they have achieved. Each point will have a minimum value worth £32 and a maximum of £64.

How to achieve this quality criterion (includes PSNC resources)

An overview of how to achieve this quality criterion can be found in PSNC Briefing 052/18: Quality Payments – How to achieve the Healthy Living Pharmacy quality criterion (October 2018). Further information is also available on the HLP page on the PSNC website.

Contractors are reminded that if their pharmacy was accredited as an HLP Level 1 locally or through the profession led self-assessment process this accreditation is only valid for two years. Therefore, if contractors were accredited before 16th February 2017, the will need to re-accredit their pharmacy as an HLP to meet the quality criterion on the day of the review (15th February 2019). PSNC Briefing 052/18: Quality Payments – How to achieve the Healthy Living Pharmacy quality criterion (October 2018)  provides further information on the process contractors will need to follow if they need to re-accredit their pharmacy as an HLP.

Pharmacies becoming Healthy Living Pharmacies for the first time – Beware of time delays

Contractors should be aware that when members of staff complete the RSPH Level 2 Award in Understanding Health Improvement course, which is provided by several national and local organisations, it may take a few weeks after completion of the assessment before staff members receive their certificate from the course provider (RSPH return certificates to the course provider and aim to do that within 10 working days).

There is also a time delay, after completing the assessment of compliance on the RSPH website (RSPH will endeavour to contact contractors by mail or email within 10 working days) before registration is confirmed.

Contractors are therefore advised to consider these time frames when planning how long it will take to achieve HLP Level 1 to ensure these ‘processing times’ do not prevent contractors from achieving the HLP quality criterion at the February 2019 review point.

CPPE Children’s oral health training

The CPPE Children’s oral health video and e-assessment can be accessed on the Pharmacy Quality Payments Scheme page on the CPPE website.

Staff working at the pharmacy (including pharmacy professionals*) that provide healthcare advice to the public are required to watch the e-learning video and successfuly complete the e-assessment.

PSNC has created a CPPE Children’s oral health record sheet which contractors can choose to use to keep a record of the pharmacy staff that have watched the CPPE e-learning video and successfully completed the e-assessment.

When a member of staff has watched the e-learning video and successfully completed the e-assessment, a certificate of completion will be stored in their personal record on the CPPE website. This can be printed to provide evidence of completion; contractors are advised to keep a copy of the certificate within the pharmacy.

Each member of staff that provides healthcare advice to the public who is working in the pharmacy on the day of the review (15th February 2019) will count as one, regardless of how many hours they have worked.

For example, if five members of staff that provide healthcare advice to the public are working in the pharmacy on 15th February 2019, the contractor will need to ensure that at least four of them (80%) have watched the e-learning video and successfully completed the e-assessment.

*Pharmacy professionals are pharmacists and pharmacy technicians.

The declaration process

Contractors will be required to confirm through the NHS BSA online declaration page (the portal will go live on Monday 4th February 2019 at 9am and will be available until Friday 1st March 2019 at 11.59pm) that they meet this quality criterion.

FAQs

FAQs on the Quality Payments Scheme are available on the Quality Payments – FAQs page.

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