Services Case Studies Hub

Services Case Studies Hub

The services case studies hub contains links to articles and news stories published by PSNC and other organisations that showcase community pharmacy services and Healthy Living Pharmacies (HLPs). This hub can be used when looking for service inspiration and opportunities, or to support the commissioning of community pharmacy services.

PSNC collates information on locally commissioned services in England; details can be found in the PSNC Services Database (LPC members can log-in to view further information about each of the services).

This page is a ‘work in progress’ and new case studies will continue to be added. If you are aware of a case study showcasing a community pharmacy service or a Healthy Living Pharmacy that is not included, please email so this can be added to the hub.

Click on a heading below and then click on the relevant link to read a case study. 




Blood-borne virus screening - please also see Sexually transmitted infections



Carer support

Pharmacy Magazine – Innovation in action (Making pharmacies carer-friendly


Coeliac disease




Discharge support and reablement

Domiciliary care

Emergency supply service

Face to face communication between patients and healthcare professionals

Falls prevention

Healthy Living Pharmacy

Independent prescribing by pharmacists

Joint working with GPs

Long-term conditions

Medicines optimisation

Minor ailment/self-care

NHS Health Checks

Out of hours/urgent care/NHS 111

Sexual health

Training Matters – Untapped potential, (June 2017) (Meeting sexual health needs across Birmingham)

Sexually transmitted infections - please also see Blood-borne virus screening

Stop smoking


PSNC Briefing 011/15: Tuberculosis (March 2015) – This Briefing provides details on two different TB services that are currently being commissioned across two Local Pharmaceutical Committee (LPC) areas as well  as useful resources for patients and for pharmacists and their teams to access.

Vaccination services

Vulnerable patients

Weight management

Latest Services and Commissioning news

View more Services and Commissioning news >

Health & Care Review

Plans to cut excess calorie consumption unveiled Public Health England (PHE) has announced new measures to help reduce people’s excessive...