PharmOutcomes

PharmOutcomes logo

PharmOutcomes

PharmOutcomes is a web-based system which helps community pharmacies provide services more effectively and makes it easier for commissioners to audit and manage these services. By collating information on pharmacy services it allows local and national level analysis and reporting on the effectiveness of commissioned services, helping to improve the evidence base for community pharmacy services. 

PharmOutcomes is provided by Pinnacle Health LLP in partnership with Health Information Exchange Ltd. (HIE) (whose shares are held in trust for PSNC).

The new improved PharmOutcomes system

A new, improved PharmOutcomes was launched in April 2013, which replaced the platform previously provided by HIE.

PSNC and the Health Information Exchange (HIE) board agreed to work in partnership with Pinnacle Health LLP to launch a new improved PharmOutcomes platform to provide support for locally commissioned services and contractor assessment of compliance with the CPCF requirements (the CPAF module, formerly described as the Contract Workbook module). The new system launched at the start of April 2013.

What does the new PharmOutcomes do?

The new system addresses the shortcomings of the previous platform identified in feedback received from LPCs, contractors and commissioners.

The new system provides:

The system is highly flexible, in that it allows the ‘commissioner’ to design services within PharmOutcomes which can then be made accessible to community pharmacies commissioned to provide that service.

Services can be designed from scratch, or can be based on a suite of national templates or local templates which other commissioners have designed and have made available for use on the system.

Currently the system provides templates for the following services, but its innate flexibility allows other services to be easily designed within the system:

  • Alcohol use identification and advice;
  • Emergency Hormonal Contraception (EHC);
  • NRT Supply Vouchers;
  • Stop Smoking;
  • Supervised consumption;
  • Needle and syringe programme;
  • Seasonal influenza vaccination;
  • Minor Ailments; and
  • NHS Health Checks.

A number of other services created by local commissioners are being evaluated with a view to making them available as a template but any service can be copied between commissioners on request.

The system allows pharmacy teams to make records of their locally commissioned services and payment claims are automatically created on a monthly basis. The commissioner can view live data on the services at any time, consequently assisting with service management.

The system is also available as Outcomes4Health, which provides access to an interface which is non-partisan and removes references to pharmacy but connects to the same database. This allows the use of the system by other healthcare professionals and third parties, with interest having been received from optometrists, commissioners of Health Check services and Third Sector providers.

PSNC Briefing on the new PharmOutcomes

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More information…

The benefits for service commissioners

Guidance on use of PharmOutcomes and technical support

Request a logon to PharmOutcomes for your pharmacy (logons from the original PharmOutcomes platform should work on the new system)

Background information on PharmOutcomes and its development

PharmOutcomes leaflet published prior to launch of the new system

Summary presentation on the new improved PharmOutcomes

PharmOutcomes User Agreement

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PharmOutcomes is a registered trademark of Health Information Exchange Ltd. Registered in England and Wales; Company number 7343096. Registered Office: Da Vinci House, Basing View, Basingstoke, Hampshire, RG21 4EQ. 

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