Important : Smartcard Changes
The introduction of the Care Identity Service (CIS), which will replace all the current Smartcard authentication and management applications, will take place next month. When the old service switches over to the new service, either late night on Saturday 21 February or the early hours of Sunday 22 February 2015, anyone using the Electronic Prescription Service (EPS) at that time will notice a brief interruption to Smartcard authentication.
For most people, the downtime will last just a few seconds, but for others it could take up to five minutes before they can re-authenticate to Spine. At switch-over, users’ active sessions will terminate and they will be logged out. After this very short loss of service they will need to log back in to restore access.
If your Smartcard certificate is due to expire during the transition period
During the transition period, Smartcard certificates cannot be renewed. If you are prompted to renew your Smartcard certificate, don’t delay so you don’t lose access to your systems.
Smartcard series 01, 02 and 03 should be replaced before transition
When the new service goes live, users with old series 01, 02 or 03 Smartcards will not be able to renew their Smartcard certificates when they expire, or unlock their card should it become locked. Please look at the back of your Smartcard (in the bottom right hand corner on the back). If the first two numbers are 01, 02 or 03 you should contact your local Registration Authority (RA) staff to request a new card. If the numbers are 04, 05 or 06 you do not have to take any action.
Unlocking Smartcards after transition
Talk to your Registration Authority staff about having a Local Smartcard Administrator in your pharmacy (a person assigned with the role B0263 on their Smartcard), to assist with unlocking and certificate renewal. RA staff can also advise about Short Term Access Cards.
See the CIS website or talk to your Registration Authority staff for more information.