NHS Improvement is the operational name for an organisation that brings together:
- NHS Trust Development Authority;
- Patient Safety, including the National Reporting and Learning System;
- Advancing Change Team; and
- Intensive Support Teams.
NHS Improvement is responsible for overseeing foundation trusts and NHS trusts, as well as independent providers that provide NHS-funded care. It offers support to providers to help them provide patients with consistently safe, high quality and compassionate care within local health systems that are financially sustainable.
To achieve this, NHS Improvement works closely alongside providers and works with national partners, such as NHS England, to create the conditions for providers to flourish.
To support providers to deliver, NHS Improvement will:
- support all trusts to develop the capability to improve and apply evidence-based improvement methodologies;
- encourage providers to actively engage patients in improving services;
- scale up and spread the learning from providers more systematically;
- support the coaching and mentoring of new leaders and create a cadre of interim executive leaders to stabilise the most challenged providers;
- continue to provide dedicated support and development for providers in, or at risk of being in, special measures, including senior leadership capacity and buddying;
- support long-term capacity building; and
- support providers in implementing the recommendations of the Carter Review. NHS Improvement will also be working with non-acute providers to apply similar methodologies and tools to these sectors.
NHS Improvement’s main focus is not on primary care, including community pharmacy, but its work on patient safety does cover community pharmacy and its patient safety team works closely with the national pharmacy bodies and the Community Pharmacy Patient Safety Group.