Services Database Care at the Chemist (Knowsley Area)

Service ID



The pharmacy will provide advice and support to people on the management of minor ailments from the agreed formulary, including where necessary, the supply of medicines for the treatment of the minor ailment, for those people who would have otherwise gone to their GP for a prescription.

Where appropriate the pharmacy may sell OTC medicines to the person to help manage the minor ailment, as described in Essential Service 6 of the Community Pharmacy Contractual Framework.

The pharmacy will operate a triage system, including referral to other health and social care professionals, where appropriate.

Location of service

Halton, St Helens & Knowsley LPC


Clinical Commissioning Group (CCG)

Method of commissioning

Source of funding

Service type

Minor ailment service

Other organisations involved


Start date:
End date:




The Provider has a duty to ensure that pharmacists and staff, including locum pharmacists, involved in the provision of the service have relevant knowledge to provide this service.

The Provider has a duty to ensure that pharmacists and staff involved in the provision of the Service are aware of and operate within local protocols.

Participating pharmacists will be expected to have completed the appropriate training and update this training when changes to the service are made.

Participating pharmacists will be required to take part in regular CPD and act on updates and information provided by the CCG.

Pharmacists must follow the treatment protocols provided on PharmOutcomes unless there are clear clinical reasons, which must be documented.