Services Database Mental Health Support Pilot

Service ID



NHS England – South (Wessex) is commissioning a Mental Health Support Scheme as a community pharmacy enhanced service pilot within Dorset. The aim of the pilot is to test a model of community pharmacy support for suitable clients who are under the care of the Dorset Healthcare University Foundation Trust (DHC) Community Mental Health Team (CMHT). The pilot will assess whether community pharmacy support improves medicines optimisation in this group of clients and reduces the number of readmissions to the service.
Patient eligibility for the service is:

  • Under care of CMHT;
  • Recently discharged from in-patient services;
  • Aged 18-65;
  • No diagnosis of dementia; and
  • Willing to use a regular pharmacy.

During the first appointment, the pharmacist, key worker and patient will discuss the referral and agree the support that will be given and the review period. The pharmacist will:

  • Provide the service as agreed at the first appointment.
  • Discuss with the patient at each interaction if there any issues with managing or taking their medicines.
  • Contact the patient’s CMHT and/or GP, if appropriate.
  • Signpost to other services, if appropriate.
  • Make a record on PharmOutcomes.

Location of service

Dorset LPC


NHS England

Method of commissioning

Source of funding

NHS England

Service type

Mental health

Other organisations involved


Start date: 01/12/2017
End date:




Pharmacists offering the service will:

  • complete CPPE - Consulting with people with mental health problems e-learning course
  • engage with CPPE - Mental Health Autumn 2017 programme
  • attend an initial multidisciplinary meeting with CMHT team and other pharmacists providing the service
  • the pharmacy team will engage with Mental Health First Aid training when made available.