Services Database Provision of Minor Ailments Treatment & Advice (Pharmacy First)

Service ID



The aim of this service is to improve access and choice for patients wishing to consult a healthcare professional in relation to a range of minor conditions and is to be provided through community pharmacies in Rotherham. The service will provide improved access to both advice and treatment for minor conditions and ensure a consistent, evidence-based message is delivered to patients.

The service is free of charge to the patient provided they are exempt from paying prescription charges.

Patients who pay prescription charges will receive the same treatment and advice but the cost of the treatments available will be less than the prescription charge and so they will choose to buy them over the counter.

In the case of treatments for head lice, these products may be supplied to all family members free of charged if children under the age of 16 (18 and in full time education) are also being treated.

Location of service

Rotherham LPC


Clinical Commissioning Group (CCG)

Method of commissioning

Source of funding

Clinical Commissioning Group (CCG)

Service type

Minor ailment service

Other organisations involved


Start date:
End date:




Prior to provision of the service, all pharmacists providing the service are advised to have successfully completed the Centre for Pharmacy Postgraduate Education (CPPE) e-assessment “Minor Ailments”.