Services Database Urgent Repeat Medication Service under PGD

Service ID



Under current emergency supply regulations a pharmacist can supply patients with up to thirty days supply. The pharmacist has to make a charge for this service. This ‘Urgent Repeat Medicine Service’ (URMS) under Patient Group Direction (PGD) allows NHS exemptions to apply, providing equity of access across the county. NHS charges apply in the usual way.

This service will therefore ensure timely access to medicines for all patients in urgent situations, where it is not practicable to obtain a prescription, for example, during bank holidays, Out of Hours (OOHs) and when GP surgeries are closed. It should also reduce the burden of prescription requests for regular repeat medication recieved by Gloucestershire OOH Services, Emergency Services and the minor injury and illness units services.

Location of service

Gloucestershire LPC


Clinical Commissioning Group (CCG)

Method of commissioning

NHS Enhanced service (AT)

Source of funding

NHS England

Service type

Emergency supply NHS service

Other organisations involved


Start date:
End date:




  • The pharmacy contractor has a duty to ensure that pharmacists and staff involved in the provision of the service have relevant knowledge and are appropriately trained in the operation of the service.
  • Pharmacists must complete the CPPE pack on Patient Group Directions (PGDs) if not already experienced with working to PGD. (Ideally within one month)