Community Pharmacist Consultation Service

The NHS Community Pharmacist Consultation Service (CPCS) will launch on 29th October 2019 as an Advanced Service.

The service, which will replace the NUMSAS and DMIRS pilots, will connect patients who have a minor illness or need an urgent supply of a medicine with a community pharmacy.

The CPCS will take referrals to community pharmacy from NHS 111 initially, with referrals from other parts of the NHS to follow.

The CPCS will relieve pressure on the wider NHS by connecting patients with community pharmacy, which should be their first port of call and can deliver a swift, convenient and effective service to meet their needs.

CPCS Service Delivery Resources

CPCS Patient and Clinical Resources


Following on from successful pilots across England, which included the NW, GP CPCS referrals are now being rolled out across GP practices in England, with the service officially going live on November 2020. GP CPCS is an extension of the existing CPCS referrals which are currently being sent to community pharmacies.

Your LPC is part of the GPCPCS Working Group for Greater Manchester which is supporting implementation in Greater Manchester. We will ensure someone is in touch with pharmacies at the relevant time.

Annex F – GP CPCS referral pathway £300 engagement and setup payment
Contractors registered to provide the CPCS can claim a £300 engagement and setup payment if they undertake a range of actions to get ready for rolling out the referral pathway in their area by 30th June 2021. The requirements are detailed in Annex F of the updated service specification and claims need to be made via the NHSBSA’s Manage Your Service portal by 5th July 2021.

Whilst not all GP practices will be operating this service by 30th June 2021 contractors can still claim the £300 setup fee if they complete the checklist found in Annex F.

The local protocol to be used for referrals to and from the GP practice has been standardised across C&M to make it as straight forward for pharmacies and locums. The processes detailed below has been agreed across C&M.

Next Steps

  • Complete your actions for Annex F and record your staff training /briefings
  • Attend one of our GPCPCS events: Book your place here
  • Look out for information from your LPC / PCN lead regarding GP CPCS launch plans in your PCN
  • Contact your LPC if conversations start to happen locally

GP CPCS Resources