Medicines Use Reviews (MURs)


MUR Overview

The Medicines Use Review (MUR) and Prescription Intervention Service consists of accredited pharmacists undertaking structured adherence-centred reviews with patients on multiple medicines, particularly those receiving medicines for long-term conditions. National target groups have been agreed in order to guide the selection of patients to whom the service will be offered.

The PSNC MUR Page contains up to date details of the following:

  • Service Specification
  • Premises requirements
  • Accreditation
  • Target groups
  • Consent
  • Record keeping

Telephone / offisite MURs

Requests for telephone or offsite MURs should be made in advance – the process can be found in the Pharmacy Handbook.

Quarterly Reports

You are required to submit your MUR (and NMS) quarterly information to the NHSBSA within 10 working days from the last day of the quarter the data refers to (last day of June, September, December and March).

Find out more on the NHSBSA website.

MUR Resources

This page contains a number of resources produced by PSNC and other organisations to support pharmacists when they are providing Medicines Use Reviews (MURs).

CPPE guide: Targeting your MURs more effectively

CPPE Medicines Use Review Gateway Page

NMS and MURs – top tips from community pharmacies

10 steps to success with MURs 

NPA Support (Please note a login is required to access full content)

PSNC Briefing 038/17: A summary of literature relating to Medicines Use Reviews (June 2017)

Communicating with Patients 

The PSNC, ‘Get a Free Medicines Check from your Local Pharmacist’ campaign materials allows you to promote the availability of Medicines Use Reviews to patients.

Colour poster

Black and White poster

MUR: Understand your medicines – updated text

‘Think Pharmacy’ poster – Medicines Use