PSNC Briefing 038/20: NHSmail accounts upgrade

Published on: 10th November 2020 | Updated on: 10th June 2022

PLEASE NOTE: This legacy briefing has been migrated across from our previous website

This factsheet provides more information for pharmacy NHSmail users about how the NHSmail team upgraded pharmacy personal NHSmail accounts to improve the service and its features (during late 2020).

The upgrades including use of NHSmail Microsoft Teams have been available since early 2021.

PSNC Briefing 038/20 NHSmail account upgrade

Further details about NHSmail can be found at:

For more information on this topic please email