PSNC Briefing 056/19: Smartcard service route factsheet (Updated 2021)

Published on: 25th November 2019 | Updated on: 10th June 2022

PLEASE NOTE: This legacy briefing has been migrated across from our previous website

This PSNC Briefing factsheet for pharmacy teams and Local Pharmaceutical Committees (LPCs) summarises the service route for resolving Smartcard issues.

PSNC Briefing 056/19 Smartcard service route factsheet (Updated 2021)

Read more at:, and within factsheets: Smartcard processes and tipsUsing Care Identity Service (CIS), and Smartcard model overview.



Return to the Pharmacy IT hub or IT a-z index.


For more information on this topic please email