Get involved with IT

Get involved with IT

PSNC works with the other national pharmacy bodies and NHS bodies to support pharmacy contractors to make the best use of current and future pharmacy technologies to maximise patient benefit. Contractors and their teams that want to help improve community pharmacy IT can engage in the following ways:

Events (virtual/other)

Events which will include a focus on healthcare IT are listed further below.

Some of the face-to-face events timings and formats may be subject to change because of COVID-19 developments. Some events will be re-scheduled or will be moved to a virtual format.

Community Pharmacy IT Group meets for its main meetings each quarter and papers and past meetings dates are at the Community Pharmacy IT Group webpage.

Events list

Recent events

Next events

(One-off and annual events are highlighted gold. Also see: webinars/events), FutureNHS events (promoted to FutureNHS members), Kings Fund events and NHS Digital events, NHSX events.

To have an event added here or for a list of past events, please contact

Consultation and pilot opportunities

Feedback / take part

PSNC would like feedback from contractors and their teams on all aspects of pharmacy IT, including:

Contractors may also feed back ideas about their PMR systems to their system suppliers: Making your EPS system work for you.

Volunteer to be a digital pioneer


Look-out for IT survey opportunities including those highlighted for those pharmacy team members that join Community Pharmacy Digital email Group (CPDG) or for those that are signed up to the PSNC newsletter.


Virtual Visits pilot (NHSmail users)

NHS Digital are seeking pharmacy contractor volunteers to take part with trialling the NHSmail Virtual Visits booking and consultation platform.

During the pilot the Virtual Visits tool will be able to be used to record face-to-face or virtual consultations. The tool is associated with NHSmail Microsoft Teams. It enables an interface that patients and pharmacy staff can use to arrange and carry out a consultation.

Prerequisites for community pharmacy team members taking part with the pilot:

  • an active personal NHSmail account;
  • access to shared NHSmail inbox;
  • MS Teams is installed on computer or tablet;
  • participation with the pilot instructions including the testing of the booking and consultation features of Virtual Visits;
  • a computer or device with a webcam.

PSNC is supporting the research because pharmacy contractors commenting on their IT systems and portals will help the development of more usable digital tools.

Participants will be granted access to the Virtual Visits platform and will be able to use the platform to comment on technical experiences, the setup process and usability.

Participants from across the pharmacy sector including those who do not always adopt IT early are welcomed. The research intends to help make the tool easy-to-use for any pharmacy staff member in the event of wider roll-out. This stage of the pilot will take place across the summer.

How to get involved?

To volunteer to take part or find out more about what is involved please email with ‘Virtual Visits pilot’ in the subject title and please confirm your ODS code and pharmacy name. PSNC will provide additional information or pass your information to the project team so that you can take part.

Read more about: NHSmail and Pharmacy video conferencing.

Weight management referral tool (pilot)

PSNC, on behalf of NHS England and NHS Improvement (NHSE&I), is seeking to recruit volunteers to participate in testing the referral process for the NHS Digital Weight Management Programme.

Identifying people who would benefit from weight management advice and onward referral, including to the recently introduced NHS Digital Weight Management Programme, is a quality criterion of the recently announced 2021/22 Pharmacy Quality Scheme. By volunteering, contractors will help shape the referral process and have early sight of this before the PQS starts on 1st September 2021.

How to get involved

To volunteer, please email with ‘Weight management referral pilot’ in the subject title. Please confirm your ODS code, pharmacy name, your name or the member of staff’s name who has agreed to participate and a contact telephone number for the person who is volunteering to be involved. This information will then be passed to the NHSE&I project team to arrange the testing pilot.

Update 20/08/21: additional multiples contractors are still required but a number of independent contractors have already registered interest.


Learn more about pharmacy IT by viewing our information on pharmacy IT policies and structures, considering further digital training and exploring our IT hub page.

Use social media

Consider use of social media to discuss community pharmacy IT matters. PSNC has a Guide to pharmacy social media use.



Further info

If you have queries on this webpage or can please share best IT practices please contact or use the IT feedback form. And join the Community Pharmacy Digital email Group (CPDG)



Go the the IT webpage: CPDG

Return to the Pharmacy IT hub or IT a-z index

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