The NHS App will enable patients in England to connect to digital health services on their mobile or tablet device. Testing within limited areas began in October 2018 and the plan is for it will be rolled out gradually across England from December 2018.

Features at launch

The app will co-work with the NHS website (previously called NHS Choices) and will use NHS login (via Citizen Identity) to allow citizens to register for personalised access. The following functionality is planned for launch:

Future features

Over time, further services may be added to the NHS App. For example, it is planned the NHS App will:

  • suggest health apps that may be of benefit to patients from the NHS Apps library;
  • enable commissioners to promote digital, or face-to-face services to patients that are available locally; and
  • include a link for GP video consultation options.

Some of the NHS App functionality will be similar to the GP online services that have been available for some time.

The Community Pharmacy IT Group (CP ITG) has suggested that a future development could be to allow patients to use the app to make or amend their EPS nomination; the NHS App team have confirmed that this feature is being considered for inclusion in their product development roadmap.

It will be possible for approved apps to interoperate with the NHS app, using NHS login where appropriate. These apps may function alongside the NHS app or in the case of web-based apps, they would open within the NHS app.


PSNC and the CP ITG will continue discussions with the NHS App team to consider developments of the app which may be beneficial to community pharmacy contractors and their patients.

If you would like to make suggestions for future features, please email Dan Ah-Thion, PSNC’s Community Pharmacy IT Lead. PSNC will collate the feedback for discussion with the NHS Digital’s NHS App team. Pharmacy staff and Local Pharmaceutical Committees (LPCs) may also contact Dan regarding any lessons which emerge from the limited piloting.

Further resources

NHS App (NHS Digital)


Return to Patient apps and wearables

Return to Patient facing tools, apps and services

Return to Pharmacy systems and apps

Return to Pharmacy IT

Latest Contract & IT news

View more Contract & IT news >