System suppliers list and info

System suppliers list and info

This webpage sets out supplier lists and contact details, links and information about these systems.

Live service status: Some suppliers include service status link/information at their website or at the NHS Digital website or IT checker tool. Suppliers may also communicate live service info: by email, on Twitter and/or within the system itself. Some of the tables on this webpage include a ‘Service status link’ column. PSNC recommends contractors sign-up for NHS IT alerts.

PMR/EPS system list and info

Suppliers have significant flexibility with the way that they respond to queries and support use of IT and NHS IT. A list of possible discussion points to support engagement with suppliers can be found here.

Some systems may also include CPCF/CPCS functionality (SEE ‘CPCS/CPCF IT & clinical suppliers’ section of this webpage).

Patient medication record  (PMR) systems with EPS
EPS system and contact details RTEC  SCR 1-click  CPCF Service status link 
AAH Pharmaceuticals
Systems: ProScript Connect’ (AAH) (AAH and Rx Systems formed a partnership to deliver a single PMR system)
Email: etp@aah.co.uk
Sales: 02476 625562
Support: 0344 209 2601 (account number required)
Mostly rolled out. Contact helpdesk if don’t have feature and register for RTEC.   NHS Digital are awaiting info
Boots
System: ‘Columbus’   ~
Cegedim Healthcare Solutions Systems: Pharmacy Manager’ and ‘Nexphase’
Email: info@cegedimrx.co.uk
Sales: 0330 303 3342
Support: 0330 303 3340
Twitter: @CHS Pharmacy
Mostly rolled out. Contact helpdesk if don’t have feature and register for RTEC. Rolling out (PM) Aligning to CPCS IT toolkit NHS Digital are awaiting info
EMIS Health Community Pharmacy (formerly Rx Systems) Systems: ‘ProScript Connect’
Email: communitypharmacy@emishealth.com
Sales/Support: 0300 303 3371
Mostly rolled out. Contact helpdesk if don’t have feature and register for RTEC.   NHS Digital are awaiting info
Invatech Health System: TITAN
Sales email: sales@invatechhealth.com
Sales tel: 0117 214 0315
Support email: support@titanpmr.com
Support tel: 0117 325 4755
Twitter: @InvatechH
Titan support webpage includes details about chat in app or chat via WhatsApp
Mostly rolled out. Contact helpdesk if don’t have feature and register for RTEC.   See: NHS Digital list of links
Lloydspharmacy System: ‘CoMPass’ Piloting   ~
Positive Solutions System: ‘Analyst
Email: solutions@positive-solutions.co.uk
Sales : 01257 235910
Support : 01257 235940
Twitter: @PosSolUK
First supplier to add feature. Mostly rolled out. Contact helpdesk if don’t have feature and register for RTEC. Rolling out Aligning to CPCS IT toolkit See: NHS Digital list of links
RxWeb System: ‘RxWeb’
Support/sales email: sales@rxweb.co.uk, support@rxweb.co.uk
Sales: 1280 824 600. Support: 0207 784 7346
Twitter: @RxWebSupport
tbc   NHS Digital are awaiting info

See also: Pharmacy system supplier aggregators list (and HSCN/N3).

Aggregator list (pharmacy supplier aggregators)

App providers

See: ‘Patient Apps lists’ and ‘Pharmacy staff apps’ sections of Apps and lists.

CPCS/CPCF IT & clinical suppliers

Existing CPCF suppliers

At present, these suppliers have been validated to provide Community Pharmacist Consultation Service (CPCS)/Community Pharmacy Contractual Framework (CPCF) IT services for pharmacy contractors:

Clinical system supplier CPCF solutions include Pharmacy system and contact details Service status link 
Pinnacle Health CPCS IT System: ‘PharmOutcomes
Support: Contact web form
Twitter: @PHPharmOutcomes 
~
Sonar
CPCS IT System: ‘Sonar’
Sales: pritpal.thind@sonarinformatics.com
Support: info@sonarinformatics.comSales: 020 8811 2307
Support line: 020 8743 9440
~

Suppliers working to align to CPCS IT toolkit

Some PMR systems are working towards CPCF/CPCS functionality and planning this ahead of 1st October 2021:

Patient medication record  (PMR) systems with EPS
EPS system and contact details Service status link 
Cegedim Healthcare Solutions Systems: Pharmacy Manager”
Email: info@cegedimrx.co.uk
Sales: 0330 303 3342
Support: 0330 303 3340
Twitter: @CHS Pharmacy
NHS Digital are awaiting info
Positive Solutions System: ‘Analyst
Email: solutions@positive-solutions.co.uk
Sales : 01257 235910
Support : 01257 235940
Twitter: @PosSolUK
See: NHS Digital list of links

Read more: CPCS – IT requirements and support and IT standards about the NHS CPCS Technical Toolkit (published July 2021) which suppliers are aligning to.

Electronic CD registers

Electronic Controlled Drug (CD) registers may provide a data processing service and some will complete the Data and Security Protection Toolkit (DSPTK) from a supplier perspective.

Dedicated solutions:

System and supplier (and website) DSPTK completion by supplier Contact details
CDRe (by Denward Manufacturing) ~ sales@denward.com; tel 01245 492986 and webform listed at contact us page.
CDRx (by MethaMeasure) ~ Tel 0800 027 0671 and support@cdregister.co.uk listed at bottom of website.
ECD REG ~
PharmCD (by PharmData) DSPTK completed (see PharmData DSPTK publication history) support@pharmdata.co.uk listed on the registration webpage.

Software packages which include an electronic CD register:

System and supplier (and website) DSPTK completion by supplier Contact details
Clara (by Get Clara) ~

hello@getclara.uk listed at bottom of website.

Also: Twitter; Facebook; and LinkedIn

CDsmart (by PharmSmart) ~ Webform and 0333 772 0679 listed at site
Hubnet ~ Webform and tel 0207 971 7777 listed at contact us page.

PMR suppliers (various):

PSNC understands that a number of PMR suppliers have integrated electronic CD registers.

See “PMR/EPS suppliers” section of this webpage.

Note: NHS Digital enable a search of those organisations which have completed the DSPTK.

Read about CD record keeping requirements at: PSNC’s Controlled Drug regulations webpage.

See also: EPS Controlled Drugs.

FMD suppliers

See: FMS Source list of FMD suppliers. PMR systems may integrate with FMD solutions and FMD-only solutions are also available.

Instant messaging providers

Prescribing system (EPS) list and info

GP practice system suppliers

Phase 4 roll-out?

EPS CDs enabled?

SystmOne (TPP) Rolling out Complete
EMIS Web (EMIS Health) Rolling out Complete
Vision (InPS) Piloting Complete
Evolution (Microtest) Piloting tbc

 

Prescribing systems Urgent & other care settings

EPS

Phase 4 roll-out?

EPS CDs enabled?

IC24 Capable Capable Capable
Advanced Adastra Capable Capable Capable
EMIS Web Capable Capable Capable
TPP systems Capable Capable Capable
Cleric

A number of GP practice have arrangements with NHS Digital to consider introducing selected features within specified timeframes: GP IT Futures and previously GP Systems of Choice (GPSoC).

Reconciliation and stats suppliers

IT suppliers that may provide prescription statistics and assist pharmacy contractors with reconciling prescriptions processed compared to prescriptions priced are set out below.

Video conferencing suppliers

See: Video conferencing.

 

 

Further info

If you are a supplier or a pharmacy contractor, and are aware that any supplier details above have changed or you have a question about this webpage please contact: it@psnc.org.uk.

Note: PSNC does not endorse the products of individual suppliers and inclusion within this directory webpage is not an indication of endorsement.

 

 

Return to the IT section: System suppliers

Return to the IT section: Systems and apps

Return to the Pharmacy IT hub or IT a-z index



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