Exciting times – test referral for CPCS – notified through Pharmouctomes management email address.
Reminder – update your Organisation details on the Pharmoutcomes Home page.
Referrals will come in at the top of the Services page
Message from Pinnacle
You have been sent a referral request from Virtual Call Centre (Referrer) on 25th October 2019 at 3:45pm. They have requested that you provide a “CPCS NHS 111 Urgent Supply – EXAMPLE Consultation Referral” service to the individual in the referral please.
You can access the referral at https://pharmoutcomes.org using your usual user credentials. On the Services tab, the referral will be in a box above your usual Provision History.
You should access the referral as soon as convenient to ensure that patient care is optimised. If you cannot provide the service currently, then the system has the ability for you to reject the referral and the organisation that has referred the individual to you will be notified of the rejection and the reasons why. Whilst you do not respond, the referring organisation will have the referral visible to them as outstanding and awaiting your attention.
If you can no longer provide the service permanently, you should contact the commissioner of the service within the terms of your Service Level Agreement where appropriate.
The system should make responding to this referral simple and straightforward but if you need further help, then don’t forget you can use the “Send a Message” link on the Help page and we’ll be in touch straight away to help you.
The Pinnacle Health Support Team