IT service alerts

Published on: 10th April 2015 | Updated on: 7th April 2022

System supplier alerts

Your system supplier may notify you if there are significant service issues with their system.

Have you signed up to receive NHS Spine/EPS alerts?

Pharmacy staff team members should register to receive NHS EPS/IT alerts by text /email issued when national NHS Digital systems are experiencing issues.

NHS Digital may send alerts when the national system is unavailable or problematic and later, a further alert advising when normal service is resumed. This could advise you about the status of EPS, Spine, NHSmail and other NHS IT.

Your PMR supplier may advise when it is an issue that is limited to users of their system.

Further info

If you have queries on this webpage or you require more information please contact




Return to the IT section: EPS home

Return to the IT section: EPS: preparing and refining

Return to the IT section: IT and EPS contingency planning

Return to the Pharmacy IT hub

For more information on this topic please email

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