EPS enhancements survey

Published on: 17th July 2017 | Updated on: 15th March 2022

NHS Digital has launched a survey to gather the views of community pharmacy teams about which enhancements to the Electronic Prescription Service (EPS) they would like to see prioritised. This survey was prepared by NHS Digital with support from PSNC and the RPS.

All pharmacy staff can now take part in this work by completing the online EPS enhancements survey; it should take around 5-10 minutes to complete depending on your answers. PSNC and NHS Digital would like to hear the views of all community pharmacy team members, therefore multiple members of staff at each pharmacy can complete the survey if they wish. Staff at multiple head offices may also complete the survey in relation to specific pharmacies.

Why is this survey important?

This survey will help NHS Digital and PSNC to explore how best to prioritise the enhancement of EPS, which should ultimately benefit pharmacy team members and patients, so PSNC encourages all pharmacy team members to take part and share their views.

Contractors and their teams can also visit psnc.org.uk/engageIT to find out how to get more involved with IT developments.

This is the first in a short series of pharmacy IT surveys being planned by PSNC, NHS Digital and others. Further surveys will be published later in the year. Future topics are to include pharmacy system preferences, and digital set-up within the pharmacy.


If you have any questions about the survey, please contact PSNC’s Community Pharmacy IT Lead, Daniel Ah-Thion.

For more information on this topic please email info@psnc.org.uk

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