Where to obtain external resources

Where to obtain external resources

Below is a table outlining how to source commonly required resources for community pharmacy teams.




Various secure and non-secure NHS stationery for community pharmacies Examples include:

  • HC1 Application Form (for Low Income Scheme)
  • FP95 Application Form (for Prescription prepayment certificates)
  • FP57 Form (Receipt and Refund Forms)
  • FP10CDF Form (Controlled Drug Requisition form)
  • FP10DT (EPS) Tokens
  • Prescription pads for pharmacist prescribers
  • Lithium, methotrexate, steroid, anticoagulant treatment cards and Insulin Passport
  • Repeat Dispensing stationary

For a complete list please see our Dispensing Factsheet – NHS stationery for community pharmacy obtainable from the Primary Care Support England (PCSE) portal (June 2016).


Primary Care Support England (PCSE) portal.

Drug Tariff Copies of the Drug Tariff are sent out every month to all pharmacy contractors in England.

Primary Care Support England (PCSE) portal.

Some pharmacy teams find it useful to use the online version which can be accessed from the Pricing Authority’s website.

Help with Health Costs Promotional Material A range of information materials for patients on ‘Help with health costs’

Primary Care Support England (PCSE) portal


The Pricing Authority’s  website.

FP34C Submission Document Copies of Form FP34C, which is used when submitting NHS prescription forms for pricing, are sent out monthly by the Pricing Authority.

If you lose your form or it hasn’t arrived by the end of the month, contact the NHS Prescription Services Help Desk by telephone on 0300 330 1349 or email nhsbsa.prescriptionservices@nhsbsa.nhs.uk.

Note: you must not use a photocopy, or a copy from another dispensing contractor.

FP10CDF CD Requisition Form for the requisitioning of all Schedule 2 and 3 Controlled Drugs  In England, the new mandatory form has been developed to make sure all of the current legal requirements for ordering Schedule 2 and 3 CDs are met. Pharmacy contractors must ensure that requisitions for Schedule 2 and 3 CDs are obtained on the new mandatory form from 30 November 2015. NHS Prescription Services has indicated that requisitions not received on the new mandatory form cannot be processed. The new mandatory form can be obtained online from the NHS Prescription Services website. They can be downloaded, completed online, printed and signed in wet ink.
Smartcards Local NHS England Teams are responsible for establishing local Registration Authorities (RAs) to manage the issuing of smartcards to access the Electronic Prescription Service (EPS).

Pharmacy teams can access the list of RA contacts.

Where information listed in the RA contact list is missing or incorrect you may obtain RA contact information:

Patient Safety Incident Reporting

Contractors can report patient safety incidents to the National Reporting and Learning Service (NRLS)

PSNC guidance on patient safety incident reporting and template forms to use in the pharmacy are available on our website.

NRLS patient safety incident report forms can be accessed on the NRLS website.
Equality Act Toolkit (Formerly DDA Toolkit) NHS Primary Care Commissioning published a toolkit to assist pharmacy contractors to comply with their obligations under the Disability Discrimination Act.  Whilst the legislation has now been consolidated into the Equality Act 2010, the toolkit may still be used to help pharmacy teams identify the adjustments that may be needed. NHS Primary Care Commissioning website.
British National Formulary and British National Formulary for Children (BNF and BNFc)

From September 2013, community pharmacies only receive hard copy versions of the BNF once a year (in September). Pharmacies with one registered pharmacist will receive a single copy of BNF/BNFc, and pharmacies with two or more registered pharmacists will receive two copies of BNF/BNFc.


Those who have not received copies should contact Binleys by telephone on 01268 495 609/ 495600 or by email at BNF@Binleys.com, to ensure they are registered to receive copies in future.

Purchasing print copies and subscriptions– those wishing to have the March print edition, can order online on the Pharmaceutical Press website (pay by credit or debit card), or via their fulfilment company Macmillan Distribution by telephone on 01256 302692 or by email at direct@macmillan.co.uk.

BNF and BNFc eBook-The BNF and BNFc are also available as eBooks. For further information, please visit the  Pharmaceutical Press website.

BNF and BNFc online– the BNF and BNFc content can be accessed online. For further information, please visit the MedicinesComplete website.




Related Resources

Dispensing Factsheet: NHS stationery for community pharmacy (October 2018)


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