Preparing for EPS

Preparing for EPS

From choosing a system and arranging staff training to engaging with GP practice staff and considering how best to communicate with patients, it is important to understand how to deliver EPS Release 2 smoothly. This section of the site includes a summary of key areas to consider.


  1. R1-R2: Upgrade EPS from Release 1 to 2
  2. PMR supplier selection
  3. N3 selection – negotiating points relating to the connectivity you choose for using the online NHS network.
  4. Smartcards – obtaining
  5. Stationery for EPS – obtaining
  6. Business change sessions when GPs go live
  7. Planning with GPs
  8. Business continuity planning
  9. Monthly allowance – apply to receive this
  10. Staff training
  11. NHS Choices – check info so patients can nominate your pharmacy.


  1. Spine alerts – Sign-up to these so you’re made aware if there are national EPS issues.
  2. Smartcard sponsors/unlockers – get a pharmacy team member assigned these roles to resolve issues later
  3. Patient communications – prepare these to help patients understand EPS.
  4. Patient nominations – setting and changing
  5. Working with GPs – refining EPS processes (regular scheduled meetings will be useful where possible)
  6. Refining your Business continuity plan for when there are issues
  7. Refining staff’s EPS knowledge

Related resources

Essential EPSR2 checklist poster

Where can I obtain EPS resources?




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