The Department of Health information strategy – The Power of Information – (May 2012), set a 2015 target that, all general practices will be expected to make available electronic booking and cancelling of appointments, ordering of repeat prescriptions, communication with the practice and access to records to anyone registered with the practice that requests these services. Click on the link below to download a copy of the service specification:

Improving patient online access: Enhanced Service Specification  (external link)

Related resources

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