Recalling an EPS dispense notification message

Recalling an EPS dispense notification message


Q. I have recently upgraded to EPS Release 2 and submitted a dispense notification message in error. Can this be recalled?
A. The EPS central infrastructure supports the recall of dispense notification messages as long as a reimbursement claim message has not been submitted. However, not all pharmacy system suppliers have built this functionality into local systems. If your system does not support recalling dispense notification messages, we would recommend making a development request to your supplier for this functionality to be added.

Related resources

EPS dispense and claim messages

Sending the claim message

Endorsement, submission and reconciliation (EPS)

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