Sending EPS tokens to the Pricing Authority

Sending EPS tokens to the Pricing Authority

You’re monthly bundle submitted to the NHSBSA for pricing will include certain prescribing/dispensing EPS tokens.

Which tokens should I send with the prescription bundle?

PSNC’s position is that the EPS tokens which should be sent to the NHSBSA are those used:

  • to capture the exemption category (if ‘exempt’ for reasons other than age); or
  • because the patient has paid a prescription charge.

Note: These tokens are used for audit purposes only. Pricing is based solely on the claim message electronically submitted to the NHSBSA. Ensure the correct exemption category status is assigned to the electronic messages before submitting a claim message.

EPS CD tokens and submission

PSNC has prepared some FAQs on this topic to assist pharmacy teams updating their EPS token submission procedures. We have discussed these points with both NHSBSA and NHS Digital.


Q1. Do I need to record the person collecting a CD onto the EPS token?

A. No, there is not a requirement to do this. However, there is current good practice guidance from the RPS for the person collecting the CD prescription “to sign the space on the reverse of the prescription form”, and using the EPS token is one method of being able to do this.  Another method is to make an electronic record – such as a record within your PMR system. Other organisations may produce guidance that aligns with this RPS good practice.

Q2. What is the purpose of capturing a collector’s signature for Schedule 2 and 3 CDs (e.g. onto a token or onto the PMR system)?

A. Pharmacy teams reported to us that the record of the person collecting the CD could be used if a patient or their representative queried the team about whether CD supply had been provided (such queries may occur after the pharmacy has recorded that supply has already been made). An EPS token used to capture information about who collected the CD can’t be used for that purpose if it has been posted to NHSBSA

Q3. Which EPS CD tokens (if person collecting CD recorded) must be submitted?

A. The ‘Which tokens should I send with the prescription bundle?’ section above explains all those tokens that must be sent to the NHSBSA i.e. only those where exempt for a reason other than age, or ‘paid’.

There is no requirement for pharmacy teams to send age exempt EPS tokens for Schedule 2 and 3 CDs to NHSBSA for the reasoning CD collector information was captured. The presence of information on the person collecting the CD onto an EPS token is not a reason that such tokens must be sent to NHSBSA.

Some pharmacy teams may choose to submit tokens other than those required to NHSBSA whereas other teams may prefer not to submit age exempt CD tokens e.g. so they can be used in the event of query relating to the scenario outlined in question 2 above.

Key points on sending tokens to the Pricing Authority

  • Timing: Tokens should be submitted in the same dispensing month as the corresponding electronic prescriptions were electronically submitted.
  • Tick Box: Tick the ‘ETP Token for non-payment’ box on the FP34C submission document when submitting tokens.
  • Sort tokens at top, separate from groups: tokens should be secured separately, at the top of the relevant groups (i.e. exempt or chargeable) along with the monthly submission of FP10 prescription forms.
  • Prescriber order? There is no requirement for sorting tokens into prescriber order.

EPS Release 1 prescriptions do not need to be secured separately from other FP10 prescriptions as these are scanned for reimbursement purposes.

Tokens which do not need sending

Contractors are not required to keep those tokens which do not need to be sent to the NHSBSA. These can be disposed of in line with data protection laws and the pharmacy team’s processes.

Related resources

Pricing Authority guide: Submitting EPS tokens

For more on EPS tokens see here.

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