Common issues that can lead to pricing errors
Common issues that can lead to pricing errors
QUICK LINKS |
| Endorsing and Submission Good Practice Workshop |
| Endorsement Guidance |
| Dispensing Factsheet: Prescription endorsements |
| Prescription payment and pricing accuracy factsheets |
Common sorting issues identified at PSNC’s Pricing Audit Centre that can lead to pricing errors are where items have not been included within the red separators provided with the FP34C submission documentation from the Pricing Authority. These are as follows:
Common endorsement issues leading to pricing errors/missed payments are:
| Area | Reason why it is an issue |
| Endorsing Area |
Pharmacy has made endorsements on the main body of the prescription. Endorsements can obscure the order – in the examples below the endorsement is printed partly over the quantity ordered which can lead to the quantity being misread.
|
| Flavours | Incorrect endorsing of multiple flavours when they have not been prescribed. |
| Not Dispensed |
Incomplete endorsing can lead to incorrect pricing of products, fees and patient charges. In the examples below, not dispensed items should also be crossed through in the prescribing area.
|
| Specials & Imports – Sourcing Fee |
SP has not been endorsed/ SP endorsed on an ineligible product. SP must be endorsed for expenses to be paid against a special.
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