The following steps can help you and your pharmacy team to ensure that your prescriptions are processed for payment accurately and in a timely manner.
Completing your FP34C submission document
- Use the barcoded FP34C submission document sent to your pharmacy for that specific dispensing month to declare the combined total of paper and electronic prescriptions and items being submitted to the NHS Business Services Authority (NHSBSA) for reimbursement.
- Double check your total numbers of forms and items (including EPS (do not use tokens to calculate EPS figures)) are correct before recording them on your FP34C.
- For paper prescriptions, the figures should relate to the total number of forms and items that are physically included in the prescription bundle (including returns).
- For electronic prescriptions, the figures should relate to the total number of electronic forms (not tokens) and items that have been dispensed and submitted in the month being claimed to NHSBSA via an electronic claim message before the end of the 5th day of the following month – Claiming for EPS prescriptions on time factsheet
- If you are submitting EPS Release 2 reimbursement claims, ensure that you tick the relevant box and include the forms/items within the total numbers declared.
- Declare all your MURs, AURs and NMS for that month.
- Ensure declarations are accurate and clearly written.
- When calculating the total forms/items to be submitted, double-check that your cumulative item and form totals have been calculated correctly. It may help to calculate the forms/items ratio for each day.
- For both paper and electronic prescriptions, the number of items declared should take into consideration any additional fees due (e.g. if an HRT product attracts 3 fees, it should be counted as 3 items).
- Carefully check the number of fees claimed on MDA instalment forms (see psnc.org.uk/mda to find out more).
- PSNC also strongly recommends taking a photocopy of the completed FP34C form before submission for your reference.
- Do not borrow/ photocopy anyone else’s FP34C as each FP34C contains a unique barcode that is specific to the pharmacy for that month.
- Do not separate out EPS and paper prescription figures, these should be totalled and included in the total figure’s entry.
- Do not include the number of ETP tokens or the number of RA forms in your form/items declaration. These are not used for payment.
- Do not include items on re-submitted forms which are not being queried in your totals. This is because payment will already have been received for all other items on returned copies of prescriptions.
- Do not include electronic prescriptions if the claim message was submitted after the end of the 5th day of the following month – Claiming for EPS prescriptions on time factsheet.
Dispatching your prescription bundle
- Dispatch your bundle to NHSBSA via a track and trace method no later than the 5th day of the month following that in which supply was made (Drug Tariff Part I, Clause 5A).
- For EPS prescriptions claims should be submitted to NHSBSA no later than the 5th day of the month following that in which supply was made. See our Claiming for EPS prescriptions on time factsheet for more information.
- Send the prescription bundle in a secure package and in a manner that ensures prescriptions don’t get mixed up in transit (see picture).
Prescription Submission Factsheet
Claiming for EPS prescriptions on time factsheet
Daily Dispensing Checks
Sorting Your Prescriptions Prior to Submission
Prescription Pricing Accuracy
Dispensing and Supply Factsheet: Understanding the Single Activity Fee