Appliance Use Reviews (AURs)


Appliance Use Review (AUR) is the second Advanced service to be introduced into the NHS community pharmacy contract. AURs can be carried out by a pharmacist or a specialist nurse in the pharmacy or at the patient’s home. AURs should improve the patient’s knowledge and use of any ‘specified appliance‘ by:

  • Establishing the way the patient uses the appliance and the patient’s experience of such use;
  • Identifying, discussing and assisting in the resolution of poor or ineffective use of the appliance by the patient;
  • Advising the patient on the safe and appropriate storage of the appliance; and
  • Advising the patient on the safe and proper disposal of the appliances that are used or unwanted.

Further information about funding, conditions to fulfil before conducting AURs, requirements when providing an AUR, and related resources are available here