Bury COVID Update

For the most up to date information view the Bury Council Website


‘Hot Site’ Update

At the time of writing, available information about ‘hot site(s)’ in your area is given below.

Address Telephone Opening Times
Prestwich Walk in Centre, Fairfax Road, Prestwich, M25 1BT There is not direct phone access into the service. The service is however run by BARDOC who can be contacted on:
0161 763 4242
24 hours, 7 days a week
Radcliffe Primary Care Centre

PPE Update

GMLPC is well aware of the challenges contractors are facing currently around supplies of PPE. Pharmacies with an NHS contract can now access free PPE via the national PPE Portal. 

PPE Portal is an online platform that can be used by social care and primary care providers to order and receive critical coronavirus (COVID-19) personal protective equipment (PPE), free of charge, to ensure that those on the frontline have what they need to carry out their work safely. We aim to meet the PPE requirements arising from the COVID-19 pandemic. The Department of Health and Social Care (DHSC) has partnered with eBay, Clipper Logistics and Royal Mail to develop this service.

Click here for more information

Local Delivery Service 

Please view the latest information from PSNC regarding the Pandemic Delivery Service here

Patients meeting the COVID-19 Clinically Extremely Vulnerable criteria need to stay at home and away from community pharmacy and dispensing doctor premises, they must be offered a home delivery option for their prescription items unless a family member, friend, relative or volunteer can collect the medicine for them.

Medicines delivery services will be commissioned from both pharmacies and dispensing doctors across England from 5Th November until 3rd December in the first instance but may be extended as necessary as part of the COVID-19 response. For more information click here

In terms of the national discussions, all indications are these for Clinically Extremely Vulnerable only, but the need is wider. Our colleagues in our localities have been working with local organisations to set up hubs from where patients can appoint a volunteer to collect medication on their behalf from the pharmacy and we are able to share locality hub information for your locality below.

For patients who are isolating and in need you are able to signpost them to the hub who will co-ordinate collection of the medication with the patient directly. The volunteer will attend the pharmacy, confirm the patient details and show their ID. You may receive a call ahead of their visit to confirm the medication is ready for collection.

NB. The information below has been collated to ensure Community Pharmacies can easily signpost patients into the service. The request to use this service must come from the patient directly and is not the responsibility of the pharmacy.

Hub Set Up Hub Contact Details Personnel Type Collecting Meds Other Useful Information

Central triage call center

5 virtual hubs manned by volunteers with hub managers in place. Each job gets allocated to a hub who then meet the need

0161 253 5353 Volunteers and redeployed council staff for CDs who are DBS checked The volunteers where possible are only working Monday to Friday but if vital we are asking them to do tasks on weekends.


Volunteer Delivery Drivers 

Please note if you work for a company please check with your head office your company’s position on using volunteers before using them.

Please remember the first option is to ask the patient if they have someone who can collect for them.

Pharmacies should consider using volunteers to deliver medicines to patients as this will reduce the amount of contact the pharmacy team is having with patients e.g. one volunteer delivering to 10 patients means you are only seeing one person instead of ten thus reducing the risk of infection. This should also help reduce phone calls asking about deliveries.

For the purpose of this guidance volunteers are broadly split into two groups:

A)Re-deployed workers where you can satisfy yourself that appropriate checks have been completed, which may, where necessary include DBS checks by their employer.  Also could be familiar with entering the public’s homes to undertake specific tasks

B)Individuals belonging to a volunteer group who must also be DBS checked – these individuals will be providing their time and support free of charge to individuals through belonging to the volunteer group

Please ensure that you have conducted due diligence if you are going to use either re-deployed workers or volunteers.

Things to consider (please note this list is not exhaustive;

Background check

    1. Identity of the re-deployed public sector worker
    2. It would be reasonable to check for an ID badge
    3. Identity of the volunteer group / individual

DBS checked



There is free training available for delivery drivers which covers storage of medicines in transit, vehicle security, safe delivery and dealing with undelivered medicines. See the RPS for more details (scroll down the page to the table)

Signing delivery SOP


Suitability of medicines to be delivered – a conversation with the responsible pharmacist will identify which medicines can be delivered.

Re-deployed or volunteers should not be asked to deliver Schedule  2 and 3 CDs

COVID-19 Testing

Only get a test if you have coronavirus symptoms or have been asked to get tested. This will help make sure people who need a test can get one.

You can get tested for coronavirus if:

  • you have coronavirus symptoms (a high temperature, a new, continuous cough, or a loss or change to your sense of smell or taste)
  • you have been told to have a test before you go into hospital (eg for surgery)

When to get tested:

  • Get  a test done in the first 5 days of having symptoms.
  • On days 1 to 4 you can get tested at a site or at home (if you’re ordering a home test kit on day 4, do so by 3pm).
  • On day 5, you need to go to a test site (it’s too late to order a home test kit).

Options for getting a test:

Full details relating to COVID testing can be found here 

Sexual Health Services

Due to the COVID-19 pandemic, there has been changes to the Virgin Care Sexual Health Services available in Bury.

Virgincare have had to take the decision to cancel all Walk in Clinics and suspend the online booking facility until further notice. They have taken this decision to protect Staff and Patients. They will continue to see patients on an Appointment only basis. Patients who require a Sexual Health Screen and do NOT have symptoms will NOT be offered an appointment.

For more information view the Bury Sexual Health Clinic update page.


This update contains important information for community pharmacy teams about the ongoing response to the COVID-19 pandemic.