CPCS Provider Pays


Community Pharmacist Consultation Service (CPCS) Provider Pays – Move to New Model (April 2021)

What does this mean for me?

Since the launch of the Community Pharmacist Consultation Service (CPCS) in October 2019, NHS England has paid for accredited IT system suppliers to support community pharmacy teams with the delivery of this service.

In April 2021, the existing commissioning or payment model will change as NHS England will pass the cost of IT support to the provider i.e. community pharmacies. At that point, community pharmacies will be able to choose a provider  they feel will provide them with the right solution to manage the CPCS.

How will I choose/know who can support me to deliver the service?

NHS England is currently finalising a compliance framework that sets out the standards for system suppliers to meet in order for them to qualify as an accredited system supplier. Community pharmacies will be able to choose which IT system they wish to use from the accredited suppliers list. Every system supplier appearing on the framework must be able to offer support as detailed in the compliance framework and service specification.


The LPC will provide further information as it is made available.

Further information can be found here 

EMIS and Pinnacle hosted a webinar about the CPCS journey so far and the move to the new model. Watch the webinar here.