GP CPCS Rollout Update

GP CPCS Stakeholder Report – August 2021

On the 1st November 2020, the CPCS was extended to allow for general practice teams to refer patients with a minor illness to their local pharmacy, this service is known as GP CPCS.

Since this new pathway was launched, we have been working as part of a GP CPCS working group comprised of members from GMLPC, Bolton LPC, CHL and NHSE/I who meet regularly to plan the rollout of the service across GM. The group have been working closely with Greater Manchester Health and Social Care Partnership (GMHSCP) and wider Governance Boards, and would now like to update contractors on progress and provide a brief overview of the work that’s been going on behind the scenes to increase uptake and engagement with the service.

GM System Engagement 

Extensive system engagement has taken place with oversight from GMHSCP to support the implementation of the service. This includes engagement with the following key stakeholders;

  • Clinical Directors
  • Senior Clinical Commissioning Group (CCG) representatives through Greater Manchester Health and Social Care Partnership (GMHSCP)
  • GP Provider Board
  • Medicines Optimisation Teams
  • Healthwatch organisations
  • Local MP’s

Following this high level engagement, we are pleased to confirm that funding has now been secured for EMIS practices to use the Patient Access Connect Module, and for non-EMIS practices to use the web-based solution, PharmRefer.

Further details on deployment of these IT systems for your local practices and all Community Pharmacies will be communicated in due course.

General Practice Engagement 

We have received a number of expressions of interest following communications and wider system engagement and are now in the process of arranging meetings with a number of potential early adopters.

A number of direct meetings with colleagues from PCNs have already taken place to agree dates for rollout using a robust deployment plan which can be seen in the attached summary for your reference and information.

Update as of 27/10/21 -We are currently engaging with 263 practices across 52 PCNs who have expressed interest in participating with the service. Please see the below status update for practices in Bolton and GM;

Please see below a status update:

Live and sending referrals


Breighmet & Little Lever

Dr J Lowe and Partners

The Dunstan Partnership

Dr A Ariff & Partners


Chorley Roads Network

Dalefield Surgery

Spring House

Heaton Medical Centre

Cornerstone Surgery

DAR James-Authe & Partner


Farnworth & Kearsley

Kearsley Medical Centre



Horwich Network

Bolton Community practice


HWL Network

Dr M Jeyam & Partner

Dr Uddin & Partner


Bolton Central

Great Lever One



Garnet Fold Practice

Swan Lane



Ribblesdale Medical Practice



Redbank Health Centre




The Kingsway Practice

Kirkholt Medical Practice

Wellfield Surgery

Castleton Health Centre



Birtle View Medical Practice

Heady Hill Surgery

Longford Street Group Practice

Heywood Health

Hopwood Medical Centre



Ardwick & Longsight

Ailsa Craig Medical Group

Dickenson Road Medical Centre

Drs Chiu, Koh & Gan

Longsight Medical Practice

Parkside Surgery

Ardwick Medical Practice

Surrey Lodge Group Practice

The Vallance Centre

Wilmslow Road Medical Centre


City Centre & Ancoats

City Centre Health

New Islington Medical Practice


Clayton, Beswick & Openshaw

Clayton Health Centre (Khans)

Five Oaks Family Practice

Florence House Medical

Clayton Health Centre (Hanif)

Lime Square Medical Practice

Cornerstones Family Practice

Eastlands Medical Centre


Didsbury, Chorlton Park & Burnage

Barlow Medical Practice

David Medical Practice

Didsbury Medical Centre 18/10/2021


Gorton & Levenshulme

Levenshulme Medical Centre

Mount Road Surgery

Hawthorn Medical Practice

West Gorton Medical

West Point Medical

Ashcroft Surgery


Hulme, Rusholme & Moss Side

Manchester Medical

Cornbrook Medical Practice

The Arch Medical Practice

The Docs


Miles Platting, Newton Heath & Moston

St Georges Medical

Whitley Road

Victoria Mill Medical


Northenden & Brooklands

Northenden Group Practice

Park Medical Centre

Brooklands Medical Practice

Northern Moor Medical Centre

Woodlands Medical Practice


Robert Darbishire Practice

The Robert Darbishire Practice Ltd. 28/10/2021

The Whitswood Practice 28/10/2021

New Bank Health Centre 28/10/2021


West Central Manchester

Ashville Surgery

Wilbraham Surgery

Chorlton Family Practice 01/11/2021

Corkland Road Surgery 01/11/2021


Withington & Fallowfield

Al-Shifa Medical Centre

Bodey Medical Centre

Fallowfield Medical Practice



Benchill Medical Practice

Peel Hall Medical

The Maples Medical Centre

Bowland Medical Practice



Milltown Alliance

Woodlands Medical Practice

Dr Danson

Kapur Family Care


Tame Valley

Park View Group Practice

Brinnington Health Centre

South Reddish Medical Centre



Cheadle Medical Practice

Heald Green Health Centre 1

Heald Green Health Centre 2

Gatley Medical Practice




Lockside Medical Centre

Staveleigh Medical Centre

Town Hall Surgery


Trafford West

Primrose Surgery

Davyhulme Medical Centre

The Urmston Group Practice

In progress – Implementation and Training

Locality PCN

Bolton Central Deane Medical Centre (go live planned for 08/11/2021)

Breighmet & Little Lever Little Lever Health Centre Dr Subramanian (go live planned for 15/11/2021)

Breighmet & Little Lever Little Lever Health Centre Dr Hallikeri (go live planned for 15/11/2021)

Rumworth Pikes Lane Centre (go live planned for 29/11/2021)

HWL Dr Earnshaw & Partners (go live planned for 29/11/2021)

Stockport Tame Valley (3 practices)

Walkden & Little Hulton (10 practices)

Eccles & Irlam (7 practices)

Ordsall & Claremont (10 practices)

Swinton (4 practices)


City Centre & Ancoats (1 practice)

Didsbury Chorlton Park & Burnage (1 practice)

Gorton & Levenshulme  (1 practices)

Miles Platting, Newton Heath & Moston (5 practices)

West Central Manchester (3 practices)

Withington & Fallowfield (3 practices)

Wythenshawe (3 practices)



Denton (1 practice)

Stalybridge (3 practices)

Oldham Milltown Alliance (1 practice)

Initial Engagement & Pre-implementation

Locality PCN

Denton (3 practices)

Ashton (1 practice)

Hyde (7 practices)

Stalybridge (3 practices)


Milltown Alliance (4 practices)

Oldham Central (1 practice)

Oldham East (7 practices)


Bramhall & Cheadle (1 practice)

Hazel Grove, High Lane & Marple (6 practices)

Tame Valley (3 practices)

Werneth (6 practices)


North Wigan (2 practices)

Leigh (11 practices)

Wigan Central (6 practices)

Rochdale The Bridge (6 practices)

Sale Central (5 practices)

North Trafford (2 practices)

Trafford West (3 practices)


Cheetham Hill & Crumpsall (7 practices)

H-Blackley, Harpurhey & Charlestown (2 practices)


Horizon (3 practices)

Prestwich (1 practice)

Whitefield District & Community (4 practices)


Bolton Central (1 practice)

Breighmet & Little Lever (2 practices)

HWL Network (1 practices)

Rumworth (1 practice)

Turton (2 practices)

Pharmacy Engagement 

To support pharmacy contractors, the GP CPCS working group have also been developing a catalogue of supporting tools which can be found in the resources section of this page, for PCN Leads and pharmacy teams to be used for engagement purposes in conversations with colleagues or general practice.

In preparation to deliver the service,  contractors were required to complete a number of actions outlined in Annex F of the service specification. The deadline for submission was  30th June 2021. (Deadline has now passed)

The GP CPCS Working group hosted 3 webinars to provide further information on this service including the referral pathway, escalation processes, and list of suitable conditions which can be referred. These sessions have now passed however a number of helpful resources can be found in the resources section below.

Delivery of the Minor Ailments Scheme

If your pharmacy is accredited to deliver the MAS, the minor ailments scheme, please ensure you are actively engaged in the service ensuring that all locums, Pharmacists and members of the Pharmacy team are aware of the service and are delivering the service as this is a possible outcome of a GP CPCS consultation.

To support this, we will be analysing GM activity and contacting pharmacies who are signed up but are not completing referrals. We are aware that there has been some confusion as a number of localities have now transferred to the GM scheme so will be producing a further MAS support guide.

Please refer to the GMLPC website for a further information on MAS including updated documentation for contractors.

Access the Virtual Outcomes training Module for GP CPCS

We are also pleased to confirm that the Virtual Outcomes NHS Community Pharmacist Consultation Service (CPCS) training modules are now available to all pharmacy teams.

These include:

  • NHS 111 CPCS pharmacy team training
  • GP referral CPCS pharmacy team training
  • GP surgery training
  • Online consultations
  • Pharmacist clinical consultations
  • PharmOutcomes support video

To access the training please click here. You will be asked to provide your pharmacy F code to access the modules.

We also encourage contractors to attend one of the RPS CPCS workshops. These events will support clinical assessment skills which will be utilised in consultations with patients referred as part of the CPCS.

Please note: Any pharmacies that have participated in the GP CPCS pilot, will have the relevant local information on the referral pathway to be able to update their CPCS Standard Operating Procedure (SOP) to include the GP referral pathway. Other contractors could start to update their SOP, but some of the locally determined information on referral pathways will not be known until discussions on this have happened within the PCN.


Resources for Pharmacy Colleagues

National Documents

NHS CPCS Toolkit for pharmacy staff
Updated service specification
NHS Briefing and Service Overview
CPCS – Action plan template for pharmacy teams’
CPCS SOP Template
GM Specific Documents
GP CPCS presentation – PCN leads and contractors 
GP CPCS Briefing and Next Steps for Community Pharmacy
GM Referral Process
GM List of Conditions
GM Non Urgent Escalation Process
GM Urgent Escalation Process
 Webinar slides
Webinar recording
Briefing for pharmacy teams
Annex F Requirements
Virtual Outcomes flyer
Locum guide
GP CPCS – Pharmacy FAQs
GP CPCS GM Processes
GP CPCS – Dos and Donts – Community Pharmacy- printable
GP CPCS – Dos and Donts – Community Pharmacy

Resources for PCN and General Practice Colleagues

GP CPCS Toolkit for GP and PCN Teams
GP CPCS Briefing for General Practice 
GP CPCS presentation – PCN leads and contractors 
Toolkit for General Practice and PCN teams


If you are a PCN or GP practice interested in adopting GP CPCS in your area, please email and a member of the GP CPCS working group will be in touch with you