We are here to make health and social care better for local people. We believe that the best way to do this is by designing local services around their needs and experiences.
Everything we say and do is informed by our connections to local people and our expertise is based on their experience. We are the only organisation looking solely at people’s experience across all health and social care.
As an organisation that must exist by law, our role is to make sure that local health and social care services, and the local decision makers, put the experiences of people at the heart of their care.