Healthwatch Tameside has four main areas of work:
1. Listening to local people. We want to know about your experiences of using local health and social care services.
2. Influencing services. We use what local people tell us about their experiences to help local services to make changes. Sometimes this is about telling them when something isn’t working, sometimes this is about telling them about a gap in services and sometimes it’s about helping them to understand how changes they are planning might affect local people.
3. Providing an information (signposting) service. This is about helping you to know where to get information that will help you to make an informed choice about what health or care service you (or a family member) might access.
4. Helping with NHS complaints. If you are making a formal complaint about an NHS service you have received, we can help you to understand how the complaints system works. We can also help you to write any letters or prepare for meetings that are part of your complaint resolution.