Extension of declaration of emergency requiring the flexible provision of pharmaceutical services until 31st January 2022

Extension of declaration of emergency requiring the flexible provision of pharmaceutical services until 31st January 2022

October 5, 2021

The declaration of emergency requiring the flexible provision of pharmaceutical services, made in the directions signed in March 2020, will now be extended from 30th September 2021 to 31st January 2022.  Further information can be found on the NHS BSA website.

Please remember to follow the correct process should you need to make an application to temporarily amend your hours, or work behind closed doors.  This was originally set out in an email sent to you on 5th November 2020 and is duplicated below for expedience.

Should you have a requirement due to concerns over safety or efficacy of service delivery, at times of extreme pressure, you could consider the following options which are covered in detail in the NHSE&I SOP 

 

WORKING BEHIND CLOSED DOORS FOR A MAXIMUM OF 2.5 HOURS, AFFECTING ONE DAY ONLY

If you think you need to implement the ‘working behind closed doors’ option for one day only – NO prior consent from the Greater Manchester NHS England & Improvement (NHSEI) Team needs to be obtained in advance.

However the following points should be followed –

  • This decision is a Professional Decision taken by the Responsible Pharmacist, and should be regarded as such, with the decision and the reasons behind this decision recorded (where possible on the Responsible Pharmacist Log)
  • The Responsible Pharmacist should contact the NHSEI Greater Manchester team generic inbox to inform us that this action has been taken, with a brief description of the reasoning and circumstances – england.gmtop@nhs.net – this is in order   for NHSEI to record these amendments to contractual arrangements, and monitor impact on service availability across all our areas
  • Your Superintendent Pharmacist / Area Manager etc should be contacted and informed of this decision to allow them to support you to resolve the concerns
  • You MUST maintain access for patients for urgent access as detailed in the SOP and ensure there is information available to patients as to how to do this
  • The allowance is for a maximum of up to 2.5 hours per day only, and must be utilised within the guidance below
  • This is to allow the pharmacy to continue to provide services behind closed doors and is not to facilitate a cessation of all services during that period

 

WORKING BEHIND CLOSED DOORS FOR A MAXIMUM OF 2.5 HOURS, AFFECTING MORE THAN ONE DAY

If the Responsible Pharmacist determines that working behind closed doors may be necessary for a period of more than one day, prior consent from the NHSEI Greater Manchester team needs to be obtained in advance.

 

The following points should be followed-

  • This decision is a Professional Decision taken by the Responsible Pharmacist and should be recorded as a professional decision with the reasons behind this outcome recorded
  • The Responsible Pharmacist should APPLY to NHSEI for consent to take this action using a Temporary Opening Hours Application Form detailing that you need to enact the “Working Behind Closed Doors” procedure. This can be emailed to the generic inbox to inform us that this action is required and why. Please mark your email with the title “URGENT – Working behind closed doors application” and send to england.gmtop@nhs.net
  • Your Superintendent Pharmacist / Area Manager etc should be contacted and informed of this decision to allow them to support you to resolve the concerns
  • You MUST maintain access for patients for urgent access as detailed in the SOP
  • The allowance is for a maximum of up to 2.5 hours per day only, and must be utilised within the guidance below
  • This is to allow the pharmacy to continue to provide services behind closed doors and is not to facilitate a cessation of all services during that period
  • NHSEI will determine the date period within which these actions can be taken, after which the pharmacy must revert to its normal working patterns and hours, or submit a further application.

 

Where a pharmacy needs to work behind doors closed to the public, it can do so for up to 2.5 hours a day. However, pharmacies should utilise the working behind closed doors procedure in line with the SOP, which requires pharmacies to be open to the public between 10:00 and 12:00 and 14:00 – 16:00 as a minimum. The ‘working behind closed doors’ hours must therefore NOT fall between 10:00 – 12:00 and 14:00 – 16:00.

100-hour pharmacies intending to work for periods behind closed doors due to extreme pressure must ensure that the maximum 2.5 hours operating behind closed doors does NOT fall between 10:00 – 12:00 and 14:00 – 18:00 as a minimum. The ‘working behind closed doors’ hours must therefore NOT fall between 10:00 – 12:00 and 14:00 – 18:00.

 

TEMPORARY SUSPENSION OF SERVICE (UNEXPECTED CLOSURE)

If you have a Temporary Suspension of Service for circumstances outside of your control – e.g. Responsible Pharmacist calls in sick, or Locum Pharmacist is delayed due to unforeseen circumstances, etc (which does not fall within the emergency provisions outlined above), please continue to inform NHSEI via the standard route e.g. submission of a Notification of Unplanned Temporary Suspension of Pharmaceutical Services  form to england.gmtop@nhs.net

 

APPLICATION TO TEMPORARILY AMEND OPENING HOURS OR CLOSE A BRANCH TEMPORARILY UNDER THE EMERGENCY PROVISIONS – (Schedule 4, Part 3, Paragraph 27 of the NHS (Pharmaceutical and Local Pharmaceutical Services) Regulations 2013, as amended)

If you need to apply for a Temporary Amendment to Contractual Opening Hours or Temporary Closure under the Emergency Provisions:

  • Please complete a Temporary Opening Hours Application Form  and apply to NHSEI, fully detailing the circumstances via england.gmtop@nhs.net within 24 hours
  • NHSEI will consider the application and inform you of its decision as soon as possible.  The pharmacy may operate the proposed amended opening hours while the decision is awaited
  • If NHSEI refuses the application, the pharmacy will be instructed to revert to its full contractual hours with immediate effect

 

IN THE EVENT OF ANY OF THE CIRCUMSTANCES SET OUT ABOVE – PLEASE ENSURE YOU AMEND YOUR DOS PROFILE VIA THE DOS UPDATER

If you are unsure as to any of the above, please contact NHSEI via england.gmtop@nhs.net, or your Local Pharmaceutical Committee (LPC) who will be able to provide advice.

 

For further information view : COVID-19 Hub : PSNC Main site



Posted in:


More Latest News >