Extension of temporary suspension of signatures on prescriptions and token submission requirements

Extension of temporary suspension of signatures on prescriptions and token submission requirements

March 31, 2021

Ministers in England have agreed to extend the temporary suspension of the requirement for patients (or their representatives) to sign the back of NHS prescription forms or EPS tokens until 30th June 2021.

Whilst the suspension of signature requirements remains in place, contractors are not required to submit EPS tokens (other than those used for SSP claims) to the NHS Business Services Authority (NHSBSA). PSNC has published updated guidance on the changes to the dispensing and end of month submission processes, as well as important reminders for pharmacy staff and key changes to be aware of including:

  • Where patients would normally sign the FP10 paper prescription form or EPS token, contractors can act as the patient’s representative and sign on their behalf (recommended) or may choose to leave the signature box blank
  • During this period, NHSBSA will NOT SWITCH any unsigned paper prescription forms between exempt and chargeable groups, but instead, will process prescriptions according to the group in which they are submitted in. To avoid any inappropriate charge deductions, pharmacy staff should ensure that FP10 paper prescriptions forms are sorted into their correct charge groups (exempt, paid or paid at old charge rate) for the end of month submission process.
  • EPS tokens (other than those used for SSP claims) are NOT required to be submitted to the NHSBSA whilst the suspension of signature requirements remains in place. See Changes to EPS token submission following the suspension of signature requirements.

A summary of the changes can be viewed in the Top Tips Infographic.

The changes will be kept under review and the suspension date may be brought forward or extended further if there continues to be a cross-infection risk. The temporary suspension will be lifted as soon as it is deemed safe for patients to resume signing forms.

Further information can be found here




More Latest News >